Thaïzone — Restaurant in Trois-Rivières

Tonight, I arrived at Thaizone 20 minutes before closure. I sat in the drive thru for a few minutes with no service, so I went inside. Two employees both looked at me without even acknowledging me or saying anything. One was cooking, the other was busy doing other things. I waited another 5 minutes before the female employee asked me if I'd ordered something. I said no, not yet, assuming she'd take my order. NOPE! Instead, she said, well, we close in 5 minutes. I said, ok, so you have enough time to prepare my food, right? She said, "well, we have other orders ordered online to make and we have things to do to close the restaurant."

Seriously?? My first job was in fast food, and I happen to also waitress part time now. I totally get it... I understand you're busy and tired and you'd like to go home, but you still serve customers who have their wallets open ready to pay. If the door is unlocked and there are people in line (there was one before and another after me, presumably with online orders), you're open and serving customers. Online orders shouldn't be prioritized over someone who walks in the door. In fact, i was on my home, myself, from working an extra shift tonight, and not feeling well, and simply didn't want to feed my daughter McDonald's. I was happy to be off early enough to stop by and grab ThaiZone... but apparently, your employees weren't happy to serve me! Perhaps you need to staff more people to handle the volume of orders, or perhaps you need to hire staff with better attitudes.

Super...

September 18, 2021 It is 8:49 pm…. The food was good but the waiting for really long at the drive thru… Why!? Because we could clearly see that the two cook boys were having fun on their Cellphone as the two other girls were laughing at it.

I am sorry but the cellphones should NOT be allowed during work!

Keep the cell time for home cmon! Your clients are waiting!

——— March 1rst, 2022 The service was so slow…20 mins to wait for 2 meals…at the drive thru after rush time… My shrimps still had the brun big stomach (that looks like a vein in it still) You are supposed to take it off before to cook the shrimp…Just saying…

———— March 2nd,2022 tried it again to see at a different time…after rush time again Same thing… Wow! The service is very very very slow! Took 20 mins at the drive thru for 2 meals again… I was wondering if my food was being made in Thailand!

the chicken was good and the rice too tho good news! But the service has to...

I visited ThaiZone tonight for the first time in quite a long time, using the drive-thru on Barkoff. I was really discouraged to see the drastic increase in prices, which seems very exaggerated, however was very pleased with the quality of the meal I received, and particularly happy to see that the restaurant now takes the time to sautée tofu before adding it to dishes, which wasn't always done before. My meal was delicious, as was my daughter's, but I'm not convinced that it was worth the price I...