I drive from Port Perry to Uxbridge just to get Starbucks. I have never had an issue until today. I drink that I did on my mobile order did not taste right. So I pulled in and went inside and let the cashier know to where herself and another lady came over and told me it was made correctly and there was nothing wrong with my drink . I was super embarrassed and shocked and I said okay I was just telling you something doesn't taste right. We're the one lady said she made my drink the first time and it is correct. The cashier asked, do you want us to remake it and I said I don't know now because I feel bad. The other lady spoke up and said I'll make it. she proceeded to make it and I threw the other one in the garbage that tasted wrong just to show I wasn't trying to get a free drink. She handed it to me and said, taste this one but it's exactly like I made the other one. I was mortified as there was other people in line behind me listening. I said, "okay, thanks" and walked out. Hopefully the employee was just having a bad day and her...
Read moreI've been to a lot of Starbucks locations and had experiences that varied from pretty good to so-so to I'll-never-come-back-here-again. This location was far and away better than any other Starbucks I'd ever been to. Admittedly the shop was not busy so the staff was not under a lot of stress but every barista I'd dealt with was approachable, professional, accommodating, and generally pleasant to be around. Behind the bar staff members seemed to be having a great time. The patio was spacious, with a variety of seating options, and was overall very clean and neat. My one issue was that the patio did not seem to have a garbage/recycling within reach. I had to walk back into the store to dispose of my leavings. If any staff members read this, please get some waste deposit on the patio, or mark it more clearly so it can be easily found. Still this was a fantastic location, and one I'll be returning to frequently when I'm...
Read moreHonestly I don't ever give reviews but I really love our new Uxbridge starbucks. Yes i don't come here often because of the price, but i think specifically this location is amazing solely because of most of the staff. I have never had a rude experience they have been lovely and above and beyond every time I've been in. They not only greet me when i walk in always with a smile, they also make conversation and a relationship with each guest. Ive been sitting here for over an hour like most of the other guest doing work have, and one staff member came around and offered us all water & if that isn't good customer service i don't know what is. They aren't making me feel obligated to buy another drink but instead letting us feel welcome with the one coffee i have. Honestly well done in the training process or...
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