I use to love this location on my trips heading east or heading west back home. Until the other day, my last trip heading home.
After noticing and watching an employee touch my food (Yam fries as they weigh them out nowadays) with his bare hands. To remove was one thing then I felt a disgust in my stomach when I seen him use his bare hands to add back to my fries.
As soon as I noticed that I kindly and simply asked another employee why a food handler is not using gloves. I was told that “A&W does not allow us to use gloves” Mind boggling. And no tongs? I took my order and walked out and disposed of my meal in the garbage. No Thank You. I give this place 1 star and 👎🏽 for this incident and I will most likely never order from here again. Looks like my next A&W will have to be the next stop (before or after depending on which way I’m headed). Please assure your staff and this establishment practices and is certified...
Read more2018 I want to the a & w And then Then I just see a customer spill all the Ruby on the floor and splashing someone on me. This is the most stupidest thing 2019 It went back to the a and w And a kid he loved me and somehow grab my phone out of my hands and put it in froggy into the floor and then they're doing the end of the month, said he could do anything2020 And then I was going back to this AM. W. And then this single robber broke into the A. And w and robbed a and w and stole my money 2023 Yes, ANW it was the worst ANW and then I've seen it and then understood someone running inside the a and W. With a alcohol Int is freaky alcohol Omar. Oh my luxury. This is not a place to drink alcohol. It is it's not a fault. Why are you drinking? I'll go...
Read moreA real shame when you get lunch to go, hit the highway and bite piece of stale, cold trash for a Mozza burger with an over-ripe tomato to boot. Fries also cold, over fried and garbage. I turned around, went back through the drive-through and got new fries for the whole family and would've done the same with the burger had I tried it before going back. Kids chicken fingers were flimsy and barely warm at all, they didn't get eaten. Honestly and unreal experience. FRESH & GOOD A&W IS AMAZING. Try A&W on Gordon street, Kelowna BC for proper A&W. This Valemount A&W dumpster food wasn't fit for ravens. Zero heart, Zero care & No quality control. Owner should be embarrassed. I hope this place...
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