I posted a very honest and accurate review of Deacons from my work google account. After I was accused of being a fake reviewer, and asked to show proof of visiting the restaurant (which I did, I showed my last card payment to Deacons which was May 16 2022), they could not accept that my review was accurate and from a recent date in the past week.
Prompting the owner to DELETE my review. So in case you would like to read what an honest customer had to say, please read below:
Beginning
I eat and drink at this spot on a weekly basis, sometimes as much as 2-3 times in a week. I have never been disappointed and have continued to bring new friends who have not yet been to Deacons, to the restaurant for a great time.
The last few times we visited we not only were charged an auto gratuity (unknowingly), friends of mine were treated very poorly when concerns about the food were raised. When reading some of these comments/replies from the owner, I am appalled by the level of unprofessionalism in these responses, instead of actually trying to resolve and address valid problems that have been brought up by paying customers.
My friends have been told they are not allowed to return to the restaurant, and if they do cops would be called (ridiculous and unnecessary), for no good reason. Deacons has lost me as a loyal customer until these issues addressed and I see that this restaurant can handle customer feedback appropriately.
UPDATE: Owner decided to be a wiseguy and call me out for being a fake review...see attached photo for confirmation you lousy establishment. How embarrassing. Wish I could give is a zero stars, this is the most ridiculous and ill mannered response I have ever seen...
Read moreService - 5/5. Servers were very kind and quick with requests. For covid you can tell that they actually look at the vaccine cards as they made comments about the guests home location on their drivers license. Our sever was wonderful, he was quick to some jokes and efficient when asked for refills on coffee. Building - 4/5. The inside is tightly packed which caused it to be a bit loud. Maybe a coupled tables less to create a bit more space for moving around. But it doesn't hinder the experience. Food - 5/5. Two people had the BELTCH - substituted the tomatoes for avocado. The flavours balanced perfectly. One commented that if the avocado was sliced a little thinner to make it easier to bite. One had the classic eggs benny. The eggs were cooked perfectly, and the holidays sauces was perfectly flavourful. Would ask for an extra scoop if we go again. One person had the veggy hash. The flavour was well balanced and the muffin was moist and perfect for on and j. Value for money - 5/5 for all the food, plus coffee, juice and substitutions. The value was very reasonable. And th e quantity of food provided was perfect. Some leftovers coming home for sure.
Only comment on food, was the hash browns could've been cooked a little longer. But that is a person preference for liking it a...
Read moreThis is my favourite breakfast in Vancouver. It’s also a 2 minute walk from my apartment. Aside from that, service is always fantastic and quick. And, the presentation of the food is always great. Love all the staff too. Boris and crew In the morning are always courteous, efficient and helpful.
BUT I have two things I need to mention.
For breakfast meals, and I order either the kits breakfast or two eggs almost once a week, the toast is almost never buttered enough. Barely, almost every time. And, when you ask for more butter, they bring a cold package which doesn’t spread well. I please ask if the cooks could actually swipe the toast end to end. (Some of you might say, well well well look at this portly fella eating a big breakfast almost once a week, you should probably cut back on the butter. To that I say, I don’t care. I like buttery toast.)
Opening earlier than 10am would be fantastic. To the rest of my roommates who are typically hung over, 10 is usually fine for them. I doubt this will get any traction, but just a suggestion, opening earlier would make lots of morning people happier!
Anyway, over all it’s still my favourite place. I’ll keep coming back, and I do recommend it to lots of people. Thanks for the many great meals, and...
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