A&W Canada — Restaurant in Vaughan

I will not go back to this A&W restaurant at the Promenade Mall. I went specially on the day that was promoted to contribute to the MS society when buying a burger. I wanted to get a burger because my husband passed away due to MS and this meant something to me personally. Even though there was overhead advertising promoting this event, the staff said that the manager opted out. I was very upset because there should’ve been advertising saying that not all locations participate. That was not the case. The manager did reach out to me to find out what time I was there, but never...

I bought yesterday Nov. 29, 2022 at 4pm in A&w Promenade, i saw the crew making my burger without wearing gloves, and I ask him why he is not wearing gloves then he said i wash my hands and he said its the company policy of not wearing gloves. I was devastated of what I’ve seen and what he told. As a customer I am working in healthcare it is not of not wearing glove in preparing food. Very poor review. Staff wash hands,wear gloves then wash hands again😖 people will get sick its cross...

The burger tasted it was already cooked, but just refried to heat up. I went around 1130am and the burger was made in 30 seconds. How is it possible to cook meat, prepare it, bag it in 30 seconds. I will say service was quick, bun and toppings were fresh. This is the 2nd time I have been to a AW and the meat quality is disappointing. The commercials make claims that dont line up. I wont be going to any AW anymore, now on my permanent...