Absolutely filthy restaurant...i ordered a shawarma with fries and pop...fries were great...shawarma was worst I've ever had...as the owner was preparing my sandwich he used some sort of retractable tool (blade) to slice the pita which came out of his pocket and definitely not cleaned daily by the looks of it...than he grabs a dirty towel (rag) and wipes that counter but drags half of the rag through the vegetable trays actually touching the vegetables that were about to be on my sandwich so of course I had to minimize what was going on my sandwich now...than as im scanning the kitchen I notice how dirty and disorganized everything is...all the bottles that have sauce in them are disgusting looking and have caked on dry sauce down the sides and top...the owners clothing are sweat pants and a t-shirt which are totally filthy and no apron at all...very unprofessional looking...as everyone knows messy owner, messy home, messy vehicle, messy attire means the restaurant is gonna be messy as well...it all starts up top...I used a fork to eat the chicken out of the pita...finished the fries and as im scanning the dining area I can see black mold all along the the bottom.of the brick walls surrounding the entire restaurant...the tables are all dirty...yet there's only one customer in the restaurant...trust me I may sound harsh but im also a germ phobe and OCD very clean person...as alot of people are...so with the owner not caring about cleanliness it makes it very uncomfortable to enjoy any of the food he's offering...there's a back kitchen where he actually communicates through a window to tell the cooks another order has to be prepared, fries, rice, salads, etc. But he literally has garbage bags and tinfoil covering the opening window so u can't really see who's back there or the conditions which I can only imagine being worse...very disappointing...just gross to be honest...clean up your act buddie, comb your hair, wear clean professional clothing, maybe try purchasing a uniform or apron with your logo...and definitely clean your entire restaurant from.head to toe...youre getting a ONE STAR review because that's what your establishment deserves...I wasted my time and money...
Read moreIt seems that Dejavu has finally broken the curse of what I thought was the unluckiest spot in the plaza, as the previous restaurants were among the worst, most lacklustre middle-eastern/mediterranean spots I'd ever eaten at. I'd actually written off eating at this location altogether due to my experiences at the previous restaurants, but am glad I finally took a chance, because Dejavu is legit. It might not be the cleanest spot, and the workers/owners aren't the most hygienic, but I can overlook this, because the food is great- definitely my favourite option for this type of food in the area. The only other negative I can think of is that the prices are quite high when compared to similar restaurants, but then again, I'd rather pay a few bucks more for the consistently great quality and fantastic flavours I get at Dejavu. There are certain dishes they offer which I still prefer to get elsewhere (i.e. the koobideh), but majority of what I've had here has been a cut above the competing restaurants in the area (many of which seem to only be in business because of an established name and some longevity). I don't know what they're doing, must be some kind of magic, because the meat is some of the most tender and flavourful I've had anywhere- it is mouth-watering! I highly recommend Dejavu to anyone in/around Thornhill looking for some extremely tasty and authentic...
Read moreI wanted to share a very disappointing experience I had during my recent visit to your restaurant.
First, the food quality was extremely poor. We specifically asked whether the hummus was fresh, and instead of answering directly, the staff member gave a condescending explanation—as if we didn’t understand what fresh hummus should taste like. Unfortunately, the hummus clearly tasted old, likely over a week, and the bread was similarly stale.
What was even more alarming was the unacceptable hygiene in the restaurant. There were numerous flies around the dining area, and we noticed fly repellent chemicals placed dangerously close to the food. This raises serious concerns about food safety, contamination, and potential food poisoning.
The service only made matters worse. The staff member had AirPods in and seemed completely disengaged. Each time we asked a question, we were met with vague or uninterested responses. This is not the level of hospitality or professionalism expected from any food establishment.
From the moment we entered to the time we left, the entire experience was far below even basic standards. This kind of negligence in food handling and customer service is not just disappointing—it’s dangerous.
I will not be returning, and I strongly urge others to think twice before dining here unless significant...
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