Revitasize - Thornhill (Centre St) — Restaurant in Vaughan

Compared to the other location ... What a disappointment on all accounts. From no service or even a single associate seen in 5 minutes to the poorly made wraps and the yellow leaves in the salad... I could never recommend this spot in good conscience. A soggy vegan wrap, wilted leaves salad, and a decent medium smoothie came up to $32. Expensive absolutely and overpriced for food quality.

So I bought the wrong things here but I still believe if you put it on your menu, it should be edible. Especially if your mantra is about being healthy. If it's wilting... it probably isn't healthy. So where do I even start with the problems.

When I walked in, two other tables were sitting and I knew there was staff ... somewhere. There was no one at the counter and the kitchen was silent. I kid you not that I stood there for 5 minutes. Another person came in to buy something and he was talking to one of the tables. Finally the person from table talking to the customer behind us... just got up and went into the back door into the kitchen. Wow ... she was part of the staff but more than happy to let us sit? After she sat back at her table, it was another few moments before someone appeared behind the counter. I'm amazed how they're still in business.

Ordering was not easy as the person wasn't really paying attention to what I was saying and well... she seemed to interject at random with half spoken questions. "Asian ... Peanut?" "Excuse me?" "Asian or Peanut?" "..." "for your sauces...". I maybe petite but saying Asian Peanut seemed like an insult to start off your first question.

Lean Greens salad - wilted yellow leaves ... I should have checked out the bottom of the salad before buying but I expected a place to NOT sell expired food. I have to say something about the containers... yes they're sanitary which is nice but they're incredibly hard to open. Like 3 different people couldn't. As for the other ingredients... I think they were ok. Some of the sweet potato seemed gooey but maybe it's cause the salad is old. 2/5

Vegan Wrap - using a rice wrap, quinoa, sprouts, pomegranate, sweet potatoes, and cucumbers are inside. Because they placed the loosely wrapped rolls on damp lettuce. The rice wrap was soggy and fell apart immediately when you tried to lift it. Just overall really unenjoyable to eat. The only pro would be the peanut sauce ... it was pretty decent. 2/5

Very berry smoothie - maybe their smoothies are the only decent thing. It tasted like strawberries and it was a rich texture. I would say it's pretty good ... not overly sweet. I wish other fruit would be in there too. 3.5/5

I would say this has to be one the worst casual experiences this year. Service was vacant and inattentive. Food was expired and it was expensive. I wish I could offer another alternative to this spot but sadly can't. I'll keep searching for good healthier eats...

There are no words to describe how disappointed I am. How on earth could you send out product that is like a "solid rock" and call it a "Acai bowl" All of the "extra fruit" that I paid for stuck to the substance. It was solid like a hockey puck, to honestly describe! I couldn't place my spoon in it at all! To add " Sun Power Juice" was quite sour and did not taste anywhere close to how it has tasted in previous orders purchased! All of which had to be thrown away![ Acai bowl & Sun Power Juice]

Erica, [Manager] It's important to perhaps revisit training employees to pay attention in checking the quality of a product ordered prior to sending out to a customer, to ensure consistency with Acai bowls/ smoothies and Juices! This happened before with an Acai smoothie that I ordered and, once again was not made properly! This was brought to your attention and you did replace. However, this time is not acceptable! The owner needs to step in to ensure product is being sent out with the quality and detail as advertised!

"No resolution is necessary, I certainly won't be ordering from...

I DO NOT RECCOMMEND OR TRUST

this review goes back to Feb 27, 2022 at 12:01 pm which they sold me expired bottles !! since then i have been waiting for a response or a solution!

i purchased 2 x 3 days refresh cleanse + 2 x 1 day power boost cleanse and 2 x protein energy bites for my sister & i. as instructed i kept everything in the fridge and all was fine the 1st day, on the second day as soon as i opened bottle 1 for the day it exploded on me because it was expired ... i moved on to the 2nd bottle and it tasted horrible as it was expired again! i moved to the 3rd and guess what it was expired again ...

i ended up opening most of the bottles that day and they all tastes weird because they were expired.

i went back to the store on day 3 with the bottles and showed them, the manager said this could happen sometimes and we will have our regional manager contact you, well that never happened.

i have spent $558.15 for absolutely nothing ....

i am still waiting for a response...