Pronto Cafe — Restaurant in Vaughan

Came to try Gelato because there are so many reviews that praise the Gelato here.

Let me start off by talking about my experience at this store.

I don't know what's happened or happening at this store but there was no menu here, except for a single a4 paper listing hot drink items. And the owner or whoever it was, just stood there (no greeting) and waited for me to order. It gave me the impression that this place is not friendly to those who are new and/or unfamiliar to the store. Based on this impression, I figure you either order online or you know what to order when you get there because I didn't receive any explanation or guide on what they have on menu. I knew about gelato so I had to ask what kind of flavours they have.

According to the guy at store, they have been selling only pre-scooped Gelato since November of last year. Roughly a pint.

At the checkout however, he didn't even tell me what my total was. I only found out from seeing what he typed on the machine but it's unfriendly and simply poor customer service. I got three flavours for a total of 33$ so I assume a pint here is 11$.

Now to talk about the actual product I bought from here. Got three flavours: chocolate, strawberry, and mango yogurt.

To keep it short, they were all very disappointing and not worth 11$.

Strawberry was the most disappointing of all. It did not taste like strawberries at all. Not even like strawberry flavoured powders. The flavour was very confusing, and it wasn't like Gelato or sorbet. It was confusing as to what they were selling.

The mango yogurt tastes like mango, but it's subpar. Again, does not have a good authentic mango flavour but it at least tasted similar to what it was sold as.

Lastly the chocolate. It is the best out of the three however, the other two are not even good comparisons to go by. And if you get chocolate wrong, you're doing something really wrong to mess up chocolate. Anyway, the chocolate tastes dark, mostly like dark cocoa powder and not very sweet. This might be a decent option if you want that really dark chocolate flavour (maybe 80% dark).

All three were icy, in that there was ice crystallization to some extent. And because of this it's hard to call any of these as gelato. I wish I had some nice things to compliment this store but I...

Living very close to Pronto Cafe, this has been a stable in my family since being a little kid. There’s no doubt, through word of mouth I have heard amazing compliments about their gelato. However, being allergic to nuts I’m very limited to just the coffee. That being said, they have the best coffee in all of Vaughan. Being an avid espresso / espresso macchiato drinker, I can fully attest that this establishment has the best coffee. Also very friendly staff (trio) work the Sunday nights! Always a pleasant and happy experience to drop by and also gives the plaza some needed...

My go-to ice cream (gelato) place! I have been going to Pronto Café for their delicious authentic gelato, and the taste is always the best. They have such unique and delicious flavours, and the owner actually uses a gelato machine from Italy - so it really has that authentic taste. If you’re looking for a sweet pick me up, and a taste of little Italy, this is the place to go!! The customer service is amazing and always welcome you with a smile. The pricing has gone up a little bit since after Covid, but it is still worth the price. Always recommend to my...