March 27th - 6:00p.m
Driving down Cook st after a busy day and contemplating what to eat for dinner. Do I put something together at home or do I stop and grab something easy and already prepared? Common question I find myself asking as of late.
I notice the Burger Crush food truck looming ahead through the passenger side of the windshield. I start thinking to myself "nah not a burger, I ate one yesterday." As sudden as the thought of a burger is leaving my mind, a new one enters. TACO JUSTICE! And look at that. Parking available right on the street. Alright then.
I bring up the familiar website from the warm comfort of my small pickup truck. Brutus burrito - Mmmmm. Yes please. Paid and tipped. Super convenient. Nice.
I notice one person waiting for an order. OK cool, this probably won't take too long. I'll sit in my truck for 10 minutes and then go wait by the food truck.
Door dasher comes up to the food truck, announces their presence and is promptly dismissed and pointed in a direction away from the service window "your name will be called when your order is ready!" Note to self - ok wow that seemed slightly uncomfortable, they must be super busy. I don't think I will announce myself, I will just let them call my name.
Slightly unsure, but curious looking fellow approaches food truck. "Hello sir! Are you picking up!?" Snaps a clearly irritated staff person. "No no, I would like to order." replys the man. "What kind of tacos do you have?" "OK sir, look now because all of our menu items are written down here for you!" They point at the menu with an ever so slight shake of the head. Accompanied by a penetrating glare from a different staff person.
25 minutes pass since I've pulled over and I've now been standing by the food truck for at least 10 minutes. I start to question my decision of stopping here.
A few more moments pass until I approach the window to inquire about my beef burrito, half expecting to be rudely dismissed and told to wait for my name to be called.
"Hello, I made an online order for Lennon." I say. Without a word, staff person reaches over to what appears to be some far away corner to retrieve my now lukewarm and soggy burrito. I think to my self great, how long has that been there? So I ask. "Ohhh I don't know! Probably 10 minutes"? They respond.
Since standing in the cold and bearing witness to such blatant disrespect to customers I have since become slightly irritated now. I ask "why wasn't my name called?" to which is answered "that is not our system here, you have to come and say you are here and then I will call your name! I can't keep track and looking out for people with all these door dash people and everything else going on!"
I reply "ok but isn't it kind of easy though to just call my name?" "No this isn't how we do it here!"
Fed up, I just ask them to hand me my burrito so I can leave. They do.
Before turning and walking even one step away, I hear three subsequent bursts of laughter erupt from amongst the food truck. I turn back around towards them, slightly stunned but also not surprised of this behaviour given my previous observations.
I ask "why are you all laughing at me as I walk away?" To this I am not answered. I ask again, and tell them it's incredibly disrespectful and rude. Staff member in the middle responds "I'm at work dude!" Like this is normal work behavior for them. By this point I am pretty furious and deciding not to make more of a scene, I turn and walk away again. The same sarcastic and condescending burst of laughter from amongst the food truck meets my ears as soon as my back is turned. Not even 3 feet away from the vehicle. I turn around again and shrug my shoulders in a questioning manner before continuing on to my vehicle. Hurt. Belittled. And greatly disappointed.
Came for a beef burrito - left with emotional turmoil and a soggy dinner
former Taco Justice Fan and...
Ā Ā Ā Read moreI have visited this taco truck many times. The Nacho Libres is one of my favourites! As some have pointed out the pricing could be considered high but the quality is there and boutique eats cost boutique prices.
Today however, I stopped by to order lunch for our whole office. I began to offer my sympathy for the business as the employee (I presume) was recounting the tale of being closed on Monday due to the heat. Unfortunately before I could get that far I was interrupted and asked to put on a mask (this is of course standing outside alone in front of the truck).
I replied I didn't have a mask on me (a great benefit of the outdoor arrangement, as I have jovially discussed with the employees on my many other trips).
I was told I wouldnāt be served.
I chuckled and walked away, and wont return.
Now for a bit of context. I have ordered numerous times throughout this pandemic from this food truck as I like their food and do not want to see them shuttered. Everytime, believe it or not, maskless and bare faced.
Additionally, as today is June 29/21 two days from now (July 1/21) our government has decided even the INDOOR mask mandate will be lifted. Granted that isnt today, but again this is a food truck and I am standing an easy 6ā back and OUTSIDE in the open air.
Im not sure if the Masking super trooper is an employee or an owner (Id be surprised) , but that rather bizarre interaction cost this food truck a sizeable order this afternoon and the many orders I would have placed in the future.
I made my way down the street and purchased our office lunch from another truck. Outside, maskless and...
Ā Ā Ā Read moreDelicious tacos for an above average (but fair) price.
Although, as I have said, Taco Justice's prices are above the average in the city, they cram their Tacos full of fresh, delicious ingredients, and have more fusion flavours than other Taco spots around town. Unless you're starving, one taco will probably satisfy your taco cravings; it's equivalent to a regular sandwich. You can also get the same flavours in burrito form for about double the price of a taco, and they're pretty hefty!
For my first Taco in while from TJ, I got the Belly 2 Belly. It was a perfect blend of Asian Slaw, tangy sauce, and crispy pulled pork belly. I would highly recommend it, although make sure to grab some extra napkins and maybe a compostable fork, as these are not the 'tidiest-to-eat' tacos in the land. I believe they do change their menu from time to time, so be sure to mix it up and order something different from time to time so you don't get left out.
One thing I would mention: don't go here if you're in a huge rush. As it's a food truck, they have limited staff and space, so even if there's only a few people waiting for their food, you may wait for 10 to 15 minutes for your tacos/burritos.
But hey, it's...
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