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Firehouse Subs Waterloo Weber St. — Restaurant in Waterloo

Name
Firehouse Subs Waterloo Weber St.
Description
Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
Nearby attractions
Nearby restaurants
State & Main
578 Weber St N Unit L01, Waterloo, ON N2V 1V8, Canada
Karahi Point Waterloo
Waterloo Corporate Campus, 655 Parkside Dr Unit 1, Waterloo, ON N2L 5E7, Canada
5 Star Shawarma and Pizza (halal)
585 Weber St N #4, Waterloo, ON N2V 1V8, Canada
Sunset Grill
584 Weber St N, Waterloo, ON N2V 1K4, Canada
Pita Factory
584 Weber St N, Waterloo, ON N2L 0C7, Canada
barBURRITO
584 Weber St N, Waterloo, ON N2V 1V8, Canada
Pierogi House
655 Parkside Dr #4, Waterloo, ON N2L 0C7, Canada
Sam's Grill Waterloo
655 Parkside Dr Unit F2, Waterloo, ON N2L 0C7, Canada
Tim Hortons
585 Weber St N, Waterloo, ON N2V 1V8, Canada
Noodlebox
655 Parkside Dr Unit F-03, Waterloo, ON N2L 0C7, Canada
Nearby hotels
Recharge & Play Wellness Café
550 Parkside Dr Unit B13, Waterloo, ON N2L 5V4, Canada
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Firehouse Subs Waterloo Weber St.
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Basic Info

Firehouse Subs Waterloo Weber St.

578 Weber St N Unit K2, Waterloo, ON N2V 1V8, Canada
3.6(135)
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Ratings & Description

Info

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

attractions: , restaurants: State & Main, Karahi Point Waterloo, 5 Star Shawarma and Pizza (halal), Sunset Grill, Pita Factory, barBURRITO, Pierogi House, Sam's Grill Waterloo, Tim Hortons, Noodlebox
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Phone
+1 519-880-6666
Website
firehousesubs.ca

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Reviews

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Nearby restaurants of Firehouse Subs Waterloo Weber St.

State & Main

Karahi Point Waterloo

5 Star Shawarma and Pizza (halal)

Sunset Grill

Pita Factory

barBURRITO

Pierogi House

Sam's Grill Waterloo

Tim Hortons

Noodlebox

State & Main

State & Main

4.4

(412)

$$

Click for details
Karahi Point Waterloo

Karahi Point Waterloo

4.5

(729)

$$

Click for details
5 Star Shawarma and Pizza (halal)

5 Star Shawarma and Pizza (halal)

4.1

(388)

Click for details
Sunset Grill

Sunset Grill

4.0

(396)

$

Click for details
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Posts

Allen AwesomenessAllen Awesomeness
UPDATE: Apparently this is my most-viewed photo on Gmaps, so I will revise my review. I gave it three stars, but now I'm giving it two. I usually order pick-up online and the wait times are always absurdly long. Takes them 40 minutes just to make a sandwich! When I arrived the place was nearly empty! I am starting to understand they deliberately wait 30 minutes before making my order. If that is the case, then this is the most ridiculous thing I've ever heard. When I order, I want it ASAP. That's the way fast food should be!!! ORIGINAL: While I love the idea and atmosphere of this place, I'm not quite sure if it deserves 5 stars as the food was honestly quite mediocre and below my expectations, especially for the more expensive than usual price. I ordered their steak sub and it wasn't anything special, the meat looks like it came right out of a package. I've had better tasting philly steak subs elsewhere (specifically, Philthy Philly's and the locally owned place in downtown kitchener). Even the subway steak subs are more tasty. And the portion even for a foot long is too little to satisfy a hungry stomach. The only thing going for it was the bread, but that's not really a big factor for me.
Ashley EdenAshley Eden
Do not go here!! Service is unbearably slow and seemingly for no reason. Three staff members all seemed to be slowly working on the same sub order like they had all the time in the world. When I walked in to pick up my online order, there were two people waiting. 35 mins after my order was supposed to be ready, I demanded a refund when I was told there were 3 orders still ahead. 11 people were waiting hy that point and everyone was frustrated. These are sandwiches. It's not complicated! The two orders that were picked up were handed to the customers in greasy, fingerprint covered bags,. The food prep area looks like a disaster and cant imagine cleanliness is even on their radar. Drove across the street to Mr Submarine and had a sub ordered and prepped in 3 mins. Better service, cleaner and you actually get the food you ordered.
Jason GodglickJason Godglick
Wife and I have been attending this location since the fairway rd location went downhill a couple years ago. This has always been a twice a year treat for us as two sandwiches cost almost $40. We attended this location today and I was extremely disappointed. I ordered large NY steamer, asked to add jalapeños and hot pepper and oil and vinegar. It had none of that. I also began to wonder why I was chewing mostly just bread. Well, there was next to no meat on the sandwich. My wife's regular size turkey ranch had more meat on it than my large sandwich. There was literally 2-3 inch voids of meat... well it was a tasty few years with Firehouse but we won't be back. Oh, and the washroom was disgusting, looked like it hadn't been cleaned in days.
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UPDATE: Apparently this is my most-viewed photo on Gmaps, so I will revise my review. I gave it three stars, but now I'm giving it two. I usually order pick-up online and the wait times are always absurdly long. Takes them 40 minutes just to make a sandwich! When I arrived the place was nearly empty! I am starting to understand they deliberately wait 30 minutes before making my order. If that is the case, then this is the most ridiculous thing I've ever heard. When I order, I want it ASAP. That's the way fast food should be!!! ORIGINAL: While I love the idea and atmosphere of this place, I'm not quite sure if it deserves 5 stars as the food was honestly quite mediocre and below my expectations, especially for the more expensive than usual price. I ordered their steak sub and it wasn't anything special, the meat looks like it came right out of a package. I've had better tasting philly steak subs elsewhere (specifically, Philthy Philly's and the locally owned place in downtown kitchener). Even the subway steak subs are more tasty. And the portion even for a foot long is too little to satisfy a hungry stomach. The only thing going for it was the bread, but that's not really a big factor for me.
Allen Awesomeness

Allen Awesomeness

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Find your stay

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Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Do not go here!! Service is unbearably slow and seemingly for no reason. Three staff members all seemed to be slowly working on the same sub order like they had all the time in the world. When I walked in to pick up my online order, there were two people waiting. 35 mins after my order was supposed to be ready, I demanded a refund when I was told there were 3 orders still ahead. 11 people were waiting hy that point and everyone was frustrated. These are sandwiches. It's not complicated! The two orders that were picked up were handed to the customers in greasy, fingerprint covered bags,. The food prep area looks like a disaster and cant imagine cleanliness is even on their radar. Drove across the street to Mr Submarine and had a sub ordered and prepped in 3 mins. Better service, cleaner and you actually get the food you ordered.
Ashley Eden

Ashley Eden

hotel
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Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in Waterloo

Find a cozy hotel nearby and make it a full experience.

Wife and I have been attending this location since the fairway rd location went downhill a couple years ago. This has always been a twice a year treat for us as two sandwiches cost almost $40. We attended this location today and I was extremely disappointed. I ordered large NY steamer, asked to add jalapeños and hot pepper and oil and vinegar. It had none of that. I also began to wonder why I was chewing mostly just bread. Well, there was next to no meat on the sandwich. My wife's regular size turkey ranch had more meat on it than my large sandwich. There was literally 2-3 inch voids of meat... well it was a tasty few years with Firehouse but we won't be back. Oh, and the washroom was disgusting, looked like it hadn't been cleaned in days.
Jason Godglick

Jason Godglick

See more posts
See more posts

Reviews of Firehouse Subs Waterloo Weber St.

3.6
(135)
avatar
5.0
2y

If you're looking for a fast food place that serves up some of the best and freshest sandwiches around, look no further than Firehouse Subs. This chain is truly exceptional, with a commitment to quality that is evident in every bite.

One of the standout qualities of Firehouse Subs is the freshness of their ingredients. The bread is always perfectly toasted, and the meats and vegetables are sliced fresh on site every day. You can taste the quality in every bite, making for a truly satisfying meal.

Another impressive aspect of Firehouse Subs is the variety of options available. Whether you're in the mood for a classic roast beef sandwich or something a little more adventurous like the Hook & Ladder or the Firehouse Steak & Cheese, there is truly something for everyone.

But perhaps the most impressive thing about Firehouse Subs is their commitment to giving back to the community. Through their Firehouse Subs Public Safety Foundation, the company has donated millions of dollars to support first responders and their families. It's truly inspiring to see a fast food chain doing so much good in the world.

Overall, I would highly recommend Firehouse Subs to anyone looking for a delicious, high-quality sandwich. With fresh ingredients, a wide variety of options, and a commitment to giving back to the community, this chain is truly...

   Read more
avatar
1.0
24w

Pretty disappointed with this location, all other firehouse sub places are often amazing! Credit to them, sandwich still good, bit soggy, but good. They have a promotion where if your name is chosen on a certain day, you can get half off one sub, any size. So I went in today, and went to get two subs, one for me and one for my friend. I order both, I ask for the half off to be placed on the larger sub as it is the more expensive one, the lady at the desk tells me the offer is only on medium and small subs, when the offer is clearly stating one sub of any size, same says on their website under the promo conditions. So I only get half off the smaller sandwich which is just dumb. But while ordering one sandwich, I wanted it with chicken (which it comes with standard), they inform me they don’t have any chicken, fine all good. I ask for turkey instead, only after placing my order do I notice they charge me for the turkey?? I go to the cash and they happily refund me the $2.50, but insane that something like that even happens in the first place. Really needs a management switch up or something, because charging me for something I should be charged for, and not letting me use their own promo as intended is atrocious, also the kitchen does...

   Read more
avatar
2.0
2y

UPDATE: Apparently this is my most-viewed photo on Gmaps, so I will revise my review. I gave it three stars, but now I'm giving it two. I usually order pick-up online and the wait times are always absurdly long. Takes them 40 minutes just to make a sandwich! When I arrived the place was nearly empty!

I am starting to understand they deliberately wait 30 minutes before making my order. If that is the case, then this is the most ridiculous thing I've ever heard. When I order, I want it ASAP. That's the way fast food should be!!!

ORIGINAL: While I love the idea and atmosphere of this place, I'm not quite sure if it deserves 5 stars as the food was honestly quite mediocre and below my expectations, especially for the more expensive than usual price.

I ordered their steak sub and it wasn't anything special, the meat looks like it came right out of a package. I've had better tasting philly steak subs elsewhere (specifically, Philthy Philly's and the locally owned place in downtown kitchener). Even the subway steak subs are more tasty. And the portion even for a foot long is too little to satisfy a hungry stomach. The only thing going for it was the bread, but that's not really a big...

   Read more
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