The Breakfast Barn — Restaurant in Welland

I just wanted to share my experience today after placing an order for takeout. The order was wrong after telling the cook as well as the waitress. So I placed a review to which I was rudely replied back from the owner of establishment. I was told to basically stay home next time. Is this how restraunts reply back to their customers. Instead of replying that you were sorry for the mistake and hope I would try again, I am told to basically stay home. I understand mistakes are made but when you say the order not once but twice I would expect that there wouldn’t be a mistake, not like it was busy, since the cook was sitting as well as the waitress when I entered with only 1 other customer within the establishment. I think you as an owner need to brush up on your customer service tactics instead of being rude, you can’t retain customers by being rude because you didn’t like the review. But don’t worry I will stay home and will order somewhere else in the future. There are plenty of breakfast diners within Welland that are better spoken to their customers. Word of mouth is what keeps businesses open and as I can see after further investigating I am not the only person to which received a rude reply to their review. So...

Giving one star because there is no option to give zero stars

We went for a Sunday breakfast , first of all the server had no time to wait on tables … she was least interested to actually even talk to you about the specials… and didn’t wanted to wait at all

Steak and Eggs .. We requested a medium rare and it came overcooked Instead of politely replacing it, she said that’s how they make it

for the other order I specifically asked her if the Benedict comes with anything ON it .. She said NO because the menu did not describe it at all Then she brought the eggs Benedict breakfast plate with peameal bacon on it I requested a replacement , with no peameal

The server came back and told us that the owner is the chef today, and he has asked us to leave because he does not cook the eggs Benedict in any other way.

We went to another place down the road that was much better

This restaurant does not deserve any business If the owner has that...

Came here during Canada Day Monday long weekend. It was busy but not packed so we were able to get a seat anywhere.

Bottom line: Greasy spoon with decent options for breakfast. Food was often undercooked with less than stellar service.

Food: good portions, cheap and cheerful, bacon wasn't cooked enough (so the fat wasn't rendered and therefore chewy and not crisp), toast was under toasted, eggs over easy was very oily and home fries with added onions weren't awesome with onion bits that were undercooked and not caramelized. Everything was just slightly undercooked.

Service: we got our coffee at a decent speed and ordered within 5 mins thereafter. Waitress was fine but didn't look like she cared or wanted to be there. We never got our maple syrup for our French toast and we didn't have cultery. Our bill came before we finished our food.

Cash only business with no visible signs...