Totally, totally disappointing.
We ordered food on line for delivery for a Valentines dinner. The food didn't arrive at the first attempt. We contacted the restaurant who forwarded our complaint to the delivery company who suggested the food had been delivered but maybe stolen from our doorstep. No way! They had to enter our yard through a gate, walk up the deck to the steps, where our dog lets us know when anyone arrives. And we were home all the time looking out for a delivery driver. Fair play to them though they organized for the restaurant to re-make our order and it arrived hot, albeit 90 mins after the original was supposed to arrive.
When we did finally sit down to eat (after 9pm) the food was underwhelming to say the least.
Let's start with what WAS good. The garlic naan bread, the veg pakoras, and the coconut chicken (korma) were pretty good. Then it went downhill with the rest of the order.
The samosas were flavourless with a thick doughy pastry instead of being thin and crisp. The Veg Jalfrezi was mostly mixed frozen vegetables with a few fresh peppers mixed into curry sauce, The veg pilau rice was uninspiring as it was also just mixed frozen veg stirred into rice, certainly not worth the extra $3. The "Everest Specialty" sounded good, and my wife chose it specifically because it did not include Butter chicken sauce... the menu reads "marinated lamb and chicken grilled and served with bread"... but much to her dismay it was pieces of soggy naan bread in butter chicken sauce with a few chunks of lamb and chicken...beside it being odd and unexpected that the naan bread was served IN the sauce (which was not mentioned in the menu detail) there was very little meat for the $20 price tag. (The leftover soggy naan bread was 2/3 of the container even after some was eaten...all bread and barely any meat!)
The only good thing to come out of the night was that we now know not to go to the Everest Restaurant again or to trust Dispatch Ninja to deliver food on time. At $98 that was an expensive...
   Read moreChilling Experience at the Everest Indian restaurant in West Kelown
Brace yourselves, fellow mountain dwellers, for my recent escapade to the 'Himalayan' restaurant in West Kelowna left me feeling colder than a snowman in December. The only thing Himalayan about the experience was the frosty reception and icy service.
As I entered this supposed culinary haven, I couldn't help but marvel at the authenticity of their commitment to the freezing theme â from the cold, stale appetizers that resembled ancient relics to the main course, seemingly preserved since the last ice age.
The portion sizes rivaled the altitude of our mountainous abode, so minuscule that even a Himalayan yak might consider it a snack. The frigid atmosphere wasn't just limited to the temperature; it permeated the very essence of the dining experience.
Now, let's talk about customer service â or should I say, the elusive yeti of the restaurant world. The staff, like mirages in the snow, were seldom seen, and when they did grace us with their presence, it was as if we were interrupting their secret Himalayan meditation session.
In conclusion, if you're seeking a truly authentic Himalayan experience in West Kelowna, complete with frozen delights and an arctic ambiance, look no further than this restaurant. Just be prepared to leave with a chill that no amount of warm layers can thaw. Bon appĂŠtit, or should I say,...
   Read moreAbsolutely horrible experience. We catered from them for our breakfast and lunch during our religious ceremony. His appetizers were extremely dry and tasteless and his lunch was very poor quality. During the religious ceremony, we told him not to serve any eggs and meat; however, he decided to use eggs in his naan. We had individuals that are extremely allergic to eggs and those that cannot eat it due to religious reasons; who were extremely upset by this. When confronted, he made excuses saying that catering is usually poor quality and that ingredients are expensive. He also did not try to apologize or reduce the price. Try a different place instead!
Response to the owner: First off, the original quotation you gave us was $45 per plate just for vegetarian food. On the day of, you increased your price to $60 per plate for a whopping total of $9,000. We would be absolutely crazy to pay you this amount for this low quality food. Even the amount we gave you is more than generous. You state that youâve been in business for 14 years and you have catered for religious events, yet you decided to use eggs during it, even when we told you during our initial meeting not to. Our aim is not to destroy your business but to hold you accountable for the food and the price. You stated that this would be the best tasting catering, which it...
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