KFC — Restaurant in Wetaskiwin

I would give KFC zero stars if I could, but I have to settle for one. We ordered a 16-piece all-white meat chicken, yet they informed us that they could only provide a maximum of 10 pieces of white chicken even though we paid extra to have all 16 pieces white. After discussing this, they offered to add a side as compensation, so we agreed to receive some popcorn chicken.

When we got home, we discovered that they had still shorted us six pieces of chicken. The popcorn chicken was cold and came without any dipping sauce. To make matters worse, the fries were icy cold, and the chicken was dripping with grease. Upon calling the restaurant, they offered for us to come pick up the remaining chicken.

After trying to drain some grease from the chicken, we were horrified to see the oil used was old and stale, which likely explains why the chicken wasn't cooked properly and absorbed so much grease. The only highlight of our meal was the macaroni salad we picked up from Mary...

Tried to order early so food would be ready at a specific pick up time. I already paid and when I got there it was not ready, I had already ordered food from another place before and picked it up. When I got there multiple orders were going out and I had already paid for mine expecting it to be ready. Very disappointing as I had a specific time for my guests to eat and the other food was cold by the time I got there, if the order was ready everything would have been fine. Waited 20 minutes just for my food, when I ordered a big order ahead of time so it would be ready. All they offered was drink! Still waited 20 minutes with multiple ordered going out! sad and...

Its ok. The chicken doesn't always taste the same. Second last time I was there I had to wait 30 min for chicken to cook!( they said 15-20 min, and didn't tell me till after I paid) so the next time I pre ordered online, and I still had to wait 10 min after my pick up time 😒 Edit to add the last two times I ordered online, both times they claimed their machine didn't notify them, no apology, told to wait in the parking lot, another ten minutes. And then they left out items I didn't realize until I left

I ordered online so I wouldn't be late for work, the app confirms the order so tell me you're not paying attention without telling me you're not...