They never answer the phone, even when re-directed from the call centre. Forgot to bring our drink, dip sauce, and pizza sticks when they came here the first time a few months back. Took them another 45 mins and charged us delivery for it. Second time I only wanted to add on a drink and tried to call, directed to the call centre after 10 mins and they attempted to connect me, with no answer and waited 30-40 mins. Only to end up re-directed back to the same call centre and then put on hold again. My food already arrived by then like what even is this location?
I don't understand how hard it is to answer a phone, you could even have the person who chats with their coworker at the pick up counter do it (I did a few pick ups before and that's what I seen). You don't need to sit and do nothing when your phone line is clearly ringing, even if you aren't that good at English. It's a Pizza shop how hard would it be to edit an...
Read moreWetaskiwin Pizza Hut came through clutch last weekend after our wedding caterer was 2hrs late with no guarantee of her showing up. They were the first place that said, "Yes!" To a random 10 pizza order during dinner rush. Then they did 20 more pizzas for us so our guests could enjoy our wedding responsibly.
Thank you is not enough to whoever was working that night who probably had a minor panic attack when they saw the order come through lol. You guys literally saved the day! If the manager sees this, we would like to thank you as well!...
Read moreGreat food, excellent service, fastest delivery by far in town, but really disappointed with how little you pay your drivers, I tried driving for you for a week, about a year ago.3$ a delivery is a joke with these gas prices, and no hourly rate, you expect your drivers to rely on getting tips, there buying the gas and using there own vehicles and you don’t even give them what you charge for the delivery, so zero stars for paying your drivers the lowest in Canada, and 5 stars for...
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