Gino's Pizza — Restaurant in Whitby

Very rude and abusive staff, hung up on me when I was begging them to deliver since the oshawa location decided to not have a delivery driver on staff on a friday night. They were less than 8 KM away from my location.

Edit to reply: I expect you to consider the situation, maybe to go out of your way above and beyond, make a good lasting impression. If Oshawa store decided to not have delivery drivers on a Friday, maybe figure something out to help them. I have cash not credit cards and Uber, skip and door dash make it way more expensive than it should be. And I don't know of any bylaw that says you can't go to Oshawa but you can go to Brooklyn. The distance from Oshawa location compared to your location is...

I picked up a pepperoni pizza for my son as an after school surprise. He enjoyed it, I thought it was good for what it is, a budget friendly, family pizza night/ birthday party kind of pizza. Something you get to feed a bunch of hungry mouths. Nothing was terrible, nothing was outstanding. The pepperoni was fine, on the cheapish side, the crust didn't have a ton of flavour and the sauce was generic. It was rather lightly topped as well.

The gentleman behind the counter was friendly and my pre-order was ready on time. In general, my overall experience was...

Shadiest owner ever! went to order a pizza and as soon as you go pay with CC, the owner will select the most highest tip without giving your own choice. You should go to Comino pizza instead of this place, the quality is better and the owners are not trying to scam you.

update: Gino's head office responded to the problem and I am appreciative on how they handled the situation. They actually went beyond what I was owed (offered a free pizza as well as returned the over payment), which i am truly...