Thai Delicious — Restaurant in Whitby

Terrible experience.. I have worked in the service industry and have tremendous respect for service workers. However one man who worked there was incredibly rude and the other employees seemed afraid of him.

I waited for over 30 min for my take out. Two people came in to order after me and received their food before I did. I finally got up and inquired about my order and the man who worked in the kitchen snapped at me and argued that it hasn't been exactly 30 min yet. When I confronted him on being unpleasant he got more aggressive. There was a complete lack of customer service. I understand if things might take longer, but the fact that two people got their order before me and when I inquired about my order status I was treated with disrespect, is unacceptable .

I feel for the other employees who have to deal with this one worker.

Unfortunately the owner wasn’t there, but I would have liked to speak with them about this awful experience. Based on other reviews it seems a common practice for this place to operate on fear, intimidating their female employees and being rude to customers.

I will not be back.

On top of it all the eggs in my...

Summary: Great food!

Our dine-in experience at Thai delicious was delicious. The kitchen managed our vegan and gluten free restrictions w/ease and our server provided excellent suggestions and service throughout our visit. The dining room is currently offering limited seating and the extra space makes navigation easy for people with strollers or mobility devices. We had no issues finding parking and the location of the restaurant made it easy to find. The ingredients were fresh, the plates heaping, and the taste, flavourful.

Our experience was hampered by 2 occurrences. The first was an inconsiderate diner who came into the restaurant without a mask and further disrespected the server by pacing around and speaking loudly on a cell phone. His actions impeded the server's ability to manage the seated guests and maintain adherence to COVID-19 practices. On leaving, 2 patrons of a nearby establishment were having a loud and intense screaming match / disagreement. We appreciated the efforts of our server, on the evening of our visit, but dislike the community and are likely not to return to Whitby with any...

During the times of pick-up only and low customer load, I would think that restaurants would try harder to retain a customer base and do a good job with the food being provided for take-out. Unfortunately I am disappointed on that front with this restaurant. I orderer cashew nut chicken that had 0 cashews in it and was excessively spicy. The Red Thai curry was also very disappointing. The portions were small as well. I definitely think that there is a huge room for improvement and hopefully the restaurant takes this feedback in their stride to make themselves better. Tbh unsure as to why previous reviews make this place sound amazing, I unfortunately have no good things to say after my first and possibly the last order from them yesterday. The lady I spoke on the phone with to place my order was gently trying to coerce me into ordering more by saying “that’s it? That’s all you are getting? That will be enough for you?” I don’t like being pressured into ordering more. Ps the appetizers (spring rolls and shrimp rolls) were...