Tim Hortons — Restaurant in Windsor

This location is THE WORST I've ever been to.

The staff have attitude and argue with you when they get your order wrong (which is at least 50% of the time if you order more than one coffee).

My husband had issues and asked to speak to the manager. He was told he'd get a call... he never did. He even went into the store a few days later and the manager refused to speak with him.

The service has been so bad, we actually emailed Head Office... finally, the manager had to call. She offered me a $25 gift card for my troubles. It has been a few weeks and I haven't picked it up because I've switched coffee shops. I am not willing to step inside the store just to be insulted, or treated with...

Always avoid this one, I always go to the one in Petro or the one on water st. Downtown. Woman at the drive through passed me I'm guessing a double double when I asked for a black with two sugars. She was talking with another staff member about previous customers and scoffing at them asking directions. Went through McDonald's months later and figured I'd just go through the nearest tims. Same woman in the drive through " I dunno I think that's what they ordered, sounded like they were Indian er something" glad they're keeping entertained at work but it just seems rude. Really nice staff downtown and at petro. Your best bet for...

Asked for roll up cups as I ordered 4 large coffee.i was told management will not allow staff to give roll up cups if they are out of that size.i paid for large coffee why can't I have med cups.i was told I have to order med coffee to get the roll up cups.i said I spent more money for large and you would lose money if I cut my order down to medium.doesnt make sense.the management there needs to give their head a shake.the contest rules even state no purchase necessary.so I should be able to just walk in and ask for a cup.very disappointed.i will be reporting this to higher up in the...