Tim Hortons — Restaurant in Windsor

I really don't know what's wrong with this location. They have more staff than customers in that they're still at 2 to 3 minute wait in line for someone to eventually walk over to take an order.

And then when putting your order in, they don't pay attention. You have to correct them two to three times sometimes even per item for multiple items on one order in order for them to just punch it into computer correctly. I even had to resort to pointing at the screen because he kept asking me about it and I kept pointing to the one I wanted on the screen and he just didn't get it

The staff are running around like chickens with their head cut off looking extremely busy when in back of the head very little to do. The only person who's doing any actual work is the lady who's making the sandwiches and she's capable of getting worse on the process to know very quickly. Everybody else seems to be completely directionless.

This is what happens when you make use of government programs to subsidize your workforce without making sure people are properly trained or even able to communicate with...

Have been going to this location out of the three local locations for years but lately have been truly displeased with the service with wait times/Not getting my proper order/getting undercooked food or even just plan out right getting the food I returned (asking for what I paid for) handled by a few people and handed back to me incorrect again. Please do something to fix this it has been going on for the past year and at this point it’s not worth it, you’re better off going to the one by the mc Donald’s if you want proper service… 2 stars because they are usually quite nice about the mistakes but it’s been way too...

I used to stop here every morning, the staff was recently diluted from people who would greet you with a “good morning” and hand you food while acknowledging you. For the past month or two you have to repeat your simple order of a double double 3-4 times and the staff at the window are miserable; most the time not even a simple Hello or look your way. Today my coffee was dropped because he wasn’t looking before shutting the window as if it wasnt his problem. Wont be back and advise you to use the other two tims, even though they have similar problems. The wage subsidy is really killing the Tim...