Amritsari Kulcha Point — Restaurant in Winnipeg

Called in to dine in around 3:30pm. Were told that its full and people are waiting. So we agreed to take away. Upon reaching there, we find 1 table vacant and 2 tables vacating and no one waiting. So we asked to be seated, but staff insist us do take away. I thought maybe they are under staffed, so I even offered to help clearing up tables. However realized they were adequately staffed. Staff tells me, we have packed your food, I say nevertheless, I'll eat from take away. So they reluctantly gave us table. After us, with 5 minutes they have 3+2 seperate walking customers and they were offered tables. Anyhow we are served food in a plate with Chickpea Curry and a onion tamarind chutney but our Kulcha Bread was wrapped in a foil. However others were served the same but with good chunk of butter on the kulcha. Least they could have done is remove foil and put butter on it, even though we said we were ok to eat from pack, least expectation from customer service aspect. Paneer kulcha we good with generous stuffing. Aloo kulcha was mediocre in taste. Chickpea Curry was watery and below average in taste or flavors and consistency. Surprisingly owners don't notice this quality and improve . Seems very content with their poor quality. I didn't want to pay, however reading the sign stating "all tips go to staff", hence 1st time paid 25% tip for bad experience, usually this percentage is for exceptional service. This is constructive criticism and hope spending time to write this long review is worth my time and helpful to the establishment. However to sum up they are not doing justice to the global reputation of a renowned product named "Amritsari...

ONY WOKING FOR MONEY NOT FOR CUSTOMERS.STEELING MONEY FROM THE INNOCENT CUSTOMER POCKETS . IF U WWANNA REALLY GO THERE PLEASE CHEKE THE BILL BEFORE PAYING. I VISITED AMRITSAR KULCHA POINT (BORDER ST ) I visited with my family and spent over $100 on dine-in service. Additionally, we placed a takeout order, for which we were charged an extra $50 mistakenly. Upon reviewing the bill, I immediately raised this issue with your staff, but I was told that nothing could be done and was asked to speak with the owner — who was not available at the time. Despite my polite request to correct the mistake, the staff refused to refund the overcharge. I even offered to return the takeout food that had already been paid for, but my concern was still ignored.

I find this unacceptable and extremely unprofessional. Overcharging customers and then refusing to correct the error is unethical. I am requesting a refund of the $50 that was wrongly charged.

Hello Mr Owner What does mean buy one get one free if you go any store if they offer one buy one get free means you can buy one item and get one free also we ask your staff before the order after that we replace the order anyway just keep our $50 and stay happy we are no more come again to your...

I order cheese chilli momos in afternoon where I got proper u guys can see in pic and I like lot so I order for my family in evening again and they miss the cheese in that order so when I went for next time I told them about it rather listen me he is just gave me the excuse that I made by my self this all item and without add this it can’t be possible so my question is how the pic can say wrong things clearly it’s seem in pic that there is no cheese He is still try to prove me I am wrong like I never had food and I don’t know the taste or looks this is really frustrating when they don’t want to listen costumer as I use to be manager of food line from last 13 years and I know what costumer service have been. I never expect to much as I am going this location from last 3 years every single week but this time I just got upset cause of he just don’t want to listen and want to prove him self right That’s make me very very upset

No doubt about the food,I like that’s y I am going every week but this is done now as I like my respect when they are just want to prove them self than keep your self...