Five Spice Restaurant — Restaurant in Winnipeg

Is the food good? Yes. However, their customer service model is not. Nor is their price-point. We received ~7 standard size plate quantities for the $145 we spent (after tax), which would usually amount to 9 to 10 meals. Specifically the honey ribs were an extremely small portion. Additionally, they would not honor the 10% discount when paying cash listed on their menu. They instead insisted we receive complimentary chicken fried rice, which we did not want. Lastly, and probably the most pertinent, is that they would not provide the breakdown of the food menu when I arrived to pick up. Ie. A copy of the menu circling what they recorded, assumably made, and a charged for, when I called with the order. Due to this we were overcharged and provided items which were not ordered, and an...

While this happened a few years ago I had a similar experience as another reviewer where I was overcharged on my order to the tune of about $13.00. I complained and showed the woman at the cash register my order and how much she overcharged me and all’s she could say was ‘Oh…mistake.’ Seriously? My order was around $28 so how does she tack on an extra $13.00? That was the last time I ever ordered food there and I thought as I was leaving the restaurant and I saw a table of people having alcoholic drinks with their meal ‘Check your bill very carefully guys.’ Personally I think that she was scamming and hoping the customer wouldn’t notice. I found the food became subpar over the years that Five...

We've been ordering from here for about 4 years now and the food is always so good and tastes fresh. We've never had an issue until today, they forgot our spring rolls and handled it amazingly. They brought us our spring rolls as well as a free fried rice. I would've been happy without the rice as they're always so nice to us but that was an unexpected surprise and we were very impressed with how they handled the situation. Highly suggest this place as the food and customer...