KYU GRILL KITCHEN - HENDERSON — Restaurant in Winnipeg

Kyu Grill - interesting restaurant(s)

We tried this take-out place because of taco week. At first we drove right by it not seeing it. We used google to see that it is between Enterprise-rent-a-car and an Engraving shop.

We used street parking on Henderson hwy.

Once inside we discovered that there are two restaurants working out of the same counter. We had gone for the Black Birria Tacos but the other restaurant had Pho Tacos.

The Pho Tacos had a lovely taste and the sauce was ok. The meat was tender and complimented the sprouts and sauce. The taco shells didn't hold up to the ride home and split. Overall they are a unique variation if you are tired of

The Black Birria Tacos were very very good. The meat and filling were awesome. The meat was tender and cooked just right. With the hot sauce and dipping sauce that came along with it the tacos were raised to even a higher level of scrumptiousness. The taco shells held up and had the right amount of crunch and...

I have ordered online a few times and it's like the quality gets worse each time. The first time I ordered the tacos with chips. The chips had a nice slot on top with a nice sauce it was delicious. My second order. The tacos were cold and it was missing all the toppings on the chips. I called into the restaurant to let them know. The issue didn't ask for refund nothing just wanted to let them know. I enjoyed the flavors and wanted to make sure this wasn't a regular thing. Order a couple more times always missing something on the order. This last time again, no sauce on the chips and the tacos were so soggy. I had to reheat them. The food has a lot of great potential but there's no consistency And they are not trying to rectify the problems. I put it in the notes of my order that my order kept having errors and it's still had an error it's too bad this could be a really great restaurant. But I won't be...

While the food is good 50% of the time, it’s a gamble ordering from here every time as their website is never up to date in terms of what they have available. Today we place an order almost 3 hours in advance for dinner. When we got there to pick it up we were told they were out of the item we ordered and would have to replace it with something else. There was no attempt to notify us, they would not give us a refund, and we lost money because the replacement was cheaper than our original order. Once our “new order” was ready, they missed another item and I had to wait AGAIN. There was no apology or attempt to make it right. They could certainly use a lesson in customer service.. A small gesture would...