Garbonzo's Sports Pub Polo Park — Restaurant in Winnipeg

I've been going here monthly, for the last year or so, because this is where my monthly meetup goes. I don't know how this place stays open. It's just bad. The food is bad, the service is bad.

I usually order the nachos, but the portion has been getting smaller, so now I'm paying $22 for a little plate of nachos, because a tablespoon of ground beef costs $4. They put the cheese on the bottom, so it was all stuck to the paper and the chips were tough and rubbery. I don't understand how they screw up this basic stuff. I also tried the burger and fries and the burger was overdone with a burnt taste, and the fries are the dry, frozen kind.

They only had one server for the whole room, even though it was a Saturday. The server got my bill wrong. The servers don't pick up the dirty dishes, so I have to carry them to the bar myself.

Hopefully my meetup will find a different venue soon because this place sucks. I've spent hundreds of dollars here and I...

My boyfriend and I ordered 2 small Garbonzo's pizzas to our hotel room through Door Dash last Saturday night and when we opened the boxes to eat, 1 of the pizzas was wrong. I checked my Door Dash order and it was correct, Garbonzo's made the mistake. The correct pizza was very good but the wrong was NOT, it was strange with lettuce and fries on it... I called Garbonzo's to tell them about the mistake and a not very friendly young man said "I'll get someone who can help you" and then put me on hold.

I waited on hold for 5 minutes before hanging up. I worked for 2 years at a restaurant and that is not how to handle this situation! The general manager at the restaurant I worked at would have said to offer a new pizza to the customer if they're able to come and pick it up or if that wasn't possible, then she would have offered a gift card in the amount of the incorrect pizza.

This order cost us $75! We will not order from here again. Terrible...

I randomly stopped in here for a quick bite and ran into the bartender, Bobby. His very kind and service approach was unexpected, seeing as tho proper customer service is few and far between these days and he interested me in a basket of shrimp. We went on to talking about life/patenting, and this man has answered so many questions I had about being a single parent, which helped me become more confident in my upcoming decisions. A very sincere gentleman with exponential customer service. The shrimp was to die for, along with the whiskey Guinness dipping sauce but to be honest, even if the food was horrible, I would still give 5 stars for the service at this place, alone. I'm in Winnipeg for a few more days and will be coming back before I leave! If you stop here, swing by the bar, have a chat with Bobby, and sneek him a tip. He's worth...