Do not eat here! Poorly managed and racist. Ethnics not welcome. I am Aboriginal from east coast New Brunswick. Sat with girlfriend for 30 minutes waiting for a waiter at the buffet. There were four or five waiters bussing tables and cleaning. No-one approached us. We could see the manager in the office staring us down. So I asked the chef at the buffet if I could get something to eat as we were hungry. He said yes. So I went and got some soup. Being a gentleman I brought her a bowl and myself a bowl. She wanted to wait for drinks before accessing the buffet. So I went and made a plate. When I returned none of the 4-5 servers had still not come yet. So we waited some more. She saw my broccoli and said it looked deliscious I said go ahead and eat it. She had one bite and the manager ran to our able accusing us of stealing. I argued with him and he said he was gonna go to his office and review the security cameras to charge us. I have money, I’ve ran restaurants in Montreal and Iqaluit Nunavut: I’ve never seen or been treated this poorly before nationally or internationally in any restaurant. I currently run a successful business here in Winnipeg where the aboriginal population is large. All I can conclude is that because of the social problems here in winnipeg the presence of a bar. In the hotel and alcohol vendor on site the manager assumed we were just some drunk Indians trying to steal food before even being asked if we’d like a drink or menu. I eventually called him a goof for his assumptions, where his response was to start attacking my character and degrade me verbally. He then turned bright red and looked as though he wanted to fight me over a piece of broccoli 🥦 and his lack of employee management skills. He then proceeded to have us almost physically removed by security! In front of everyone. How embarrassing. Please help make a difference in equality and co-existing relations on aboriginal territory. Do not support this...
Read moreThis is actually a zero star review. I have been coming to this Altos location for the past 4 years and was the first time coming on a holiday and I've never been so embarrassed and felt completely disrespected in my entire life. Personally I've worked hospitality and felt our server was extremely unprofessional and overall experience very terrible.
Called front desk last night and asked if Altos was severing all you can eat breakfast as usual, was assured service was going on as usual. Arrived shortly after 10am, we were asked by the hostess if it was one or two, we jokingly said one but she took it seriously and only gave us one menu utensils. Then we find out the buffet was salad and soup only which started at 1130am =/. We had an appointment and couldn't wait unfortunately. Then browsing the menu I asked about the breakfast special to our server, (not having my coffee yet and was already disappointed with the fact we had to order from the menu) I was informed the special was not going on that day and I said "the menu is incorrect" which is wasn't, I just couldn't read yet lol. Then the server rudely said "My menu is not incorrect." flicked her hair, turned around and walked away with attitude. This put us in a really bad mood at the start of the day. Will definitely be boycotting this location for a while if not...
Read moreWorst buffet I’ve ever had $90.00 for two people. Got there at 5 for dinner third person seated! Crab legs fishy and stuck to shell under cooked. One bite passed. Mussels were so over cooked and awe full fishy they had gone bad. Friend had some not opened told them don’t eat those ones. Hair in the sauté shrimp that was nasty! Soup taste like watery parsley lots of old chicken. Very bland, tip YouTube a recipe Chicken keel was so dry couldn’t eat the skin was like leather. Roast beef was old cold and tasted freezer burnt. Calamari was small but ok and fried shrimp were good. Deserts were cheep dry pre frozen. Best part was fruit. Black forest cake whip cream dried out. The frozen tiny lemon meringue was the best option. I said when I paid worst buffet ever! I’d never go back or recommend waisting money here! Left hungry and dissatisfied! Go to red lobster get better seafood. Whoever is running that kitchen should be embarrassed. I heard after leaving, that the regent location is way better for what it’s worth from another foodie family with younger kids. Picture is all the meat off legs. Waisted time pulling all the meat to find out it was bad spit it out! Most of the food seemed like it was prepared hours before. Orange jello tasted like mango or apricot was a...
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