Grill City — Restaurant in Winnipeg

Ordered the Double Classic Entree, where we got to chose 2 different sides. I kept on saying in both Filipino and in English, I wanted the Kare-kare, and the bopis, but it felt that the servers was pushing me to get the galongong. She served me the bopis and galongong. Not bopis and Kare Kare like I've requested 4 times.

I also ordered halo halo, and I mentioned it to the cashier, more than 3 times. She still forgot to charge me for the dessert, but almost charged me for the person behind me food, as he seemed to disregard personal space and kept pushing his order,...

Please avoid buying from this place. Once of the kitchen employee were unsanitary. My brother went to the washroom and saw a staff member wearing an apron also went in with his gloves on. While my brother was washing his hands he noticed the employee just left after he peed without washing his hands. The gross part is he was still wearing the gloves. My brother then got curious on which area this guy worked at and he went to the grill city kitchen. This is pretty gross and unsanitary. Will never buy food from this...

Poor customer service. Every time I ordered through UberEats, they wouldn't confirm my order even though it shows on the app as open. They take like 5-10 minutes to answer their phone and when I ask them to confirm my order they simply refuse and turn off UberEats. I understand that it can be busy at times but it doesn't excuse the lack of customer service and simply adjusting store hours on the ordering app so customers don't waste time picking what they want just for it to not...