This must have been an off day or something at this location. We waited for 30minutes before we questioned the staff about our food. Only to find out that someone had taken our food off the counter without them knowing it was us apparently.
We waited another 10minutes to get out food. The food was made correctly and with some notable care. So it was good.
We felt that the amount of time waiting and for the confusion of the staff we would have received some coupon for a free small fries or something. Free meal? A drink? Some of those cinna stixx.
We came willingly wanting to spend 20 bucks a meal so it's not about the money or a free meal. It's more about the company recognition of 2 people that never got served a meal for almost 45minutes in your restraunt.
We were very disappointed with the wait, however the staff seemed equally traumatized by my displeasure and inadequacies I verbally stated in the restraunt. Stating that this is unacceptable for any establishment. I could sense the uneasy feeling of guilt and panic as they attempted to get our food prepped. I don't blame the staff 100%. It's 80% the fault of the jerk customer who probably knew it was our food but took it anyway.
After careful consideration I decided to write a full review.
Solution: staff giving food to customers need to verify their receipt number coinciding with the food being given. Not throwing bags of food at customers that have been waiting for food for 15 minutes because yall are in a panic to keep up due to likely understaffed which I get. CALL OUT ORDER# AND VARIFY CUSTOMER ORDER RECEIPTS BEFORE GIVING THEM THE FOOD. Almost everywhere else does this. Why my food was given away by mistake should never...
Read moreGreetings, fellow connoisseur of the Colonel's creations! I felt compelled to share the epic tale of my recent odyssey to the KFC haven at 3651 Portage Ave in Winnipeg, MB, taking into account both your discerning palate and my own hilariously underwhelming experience.
Imagine, if you will, a 10-piece meal that not even the most optimistic chicken enthusiast would applaud. The coleslaw, once the unsung hero of KFC sides, was on a creamy journey of its own, prompting us to enlist the help of horseradish – a flavor knight in shining armor, riding to the rescue!
The battered chicken, alas, bore a resemblance to a delicate whisper rather than the bold proclamation of flavors past. The french fries, in their quest for mediocrity, achieved a level of boredom that would make even a sloth on a Sunday afternoon seem lively.
As I pondered this culinary adventure, I couldn't help but envision Colonel Sanders shedding a tear, not out of pride for his finger-lickin' legacy, but in sheer disbelief at the flavor debacle unfolding before him.
In sharing this comedic tragedy, I hope to bring a chuckle to your day and perhaps a knowing nod from fellow chicken enthusiasts. It's my fervent wish that KFC, in the spirit of culinary redemption, takes heed of our collective cries for a revival of the finger-lickin' greatness we...
Read moreDuring my recent visit here (Apr 23rd 530pm) , I encountered several concerning incidents that I feel compelled to share. The behavior of the staff, particularly one lady that working at the front with fake lashes, left much to be desired. What truly shocked me was witnessing her interaction with a family who seemed to be struggling with English as their second language. Instead of offering patience and understanding, she spoke to them condescendingly, as if they were children, and even displayed attitudes towards them. It was disheartening to see such disrespectful behavior towards customers who were simply trying to enjoy a meal. Also, I observed her handling food in the kitchen without washing her hands after dealing with cash. This lack of hygiene is unacceptable and downright disgusting, especially in a food establishment where cleanliness should be a top priority. Overall, my experience was tarnished by the unprofessionalism and rudeness displayed by the staff, particularly the lady with fake lashes. I hope that management takes swift action to address these issues and improve the quality of service at...
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