South Ocean Restaurant — Restaurant in Winnipeg

I'm very disappointed to have to write this review. My family has enjoyed South Ocean for many many years. I moved out of the area a few years back, though my parents still live in the area and continued to enjoy them so we decided to order a large amount for a party this evening.

The dishes were not good. At all. The noodles in our two orders were over cooked and mushy with no flavor, the chicken in the fried rice had a slimy weird texture (as did the beef in another dish), and the fried rice was very dry almost as though it was old. We ordered two different Noodle dishes and though they had the appropriate numbers written on the containers (the only two containers that were actually labeled, I might add), they were the exact same mushy flavorless dish. The ginger beef was good, thankfully, and the young woman who delivered our order was very nice. Other than that, there's nothing positive to say.

We called to speak to the manager about our experience and were offered no apology. Simply told that they were very busy tonight and that no one else complained. Very poor customer service to a family that has been loyal customers for over a decade. We will never order from here again or recommend it to anyone. This could have been solved with an apology and some form of compensation but, unfortunately, neither of which were provided.

Do yourself a favor and choose a different Chinese Food restaurant...

Good food, great service. Portions are incredibly generous. Prices are very reasonable based on the quantity of food that you receive. They do offer free delivery within a 3km on orders of $35 or more, which is kind of nice. Depending on what time you order, wait times can be a little bit on the longer side, but it's worth the wait. I actually think that there was more chicken than rice in the chicken fried rice, which was a...

Spicy chicken dish was nothing but chicken fat pieces. No lean chicken breast to be found. Vegetable dish was nothing but broccoli stems. Egg rolls were small with next to nothing in them. Arrived right when they opened to place order. While order was being taken, phone rings and the attendant just answers the phone and takes the order. Doesn’t even excuse herself. Terrible service, terrible food. Never eating...