I was barred from this establishment almost two years ago because of the manager (Kim Renouf) Who I Used to work with and don’t like me now because I wouldn’t stand up for her With the Labour board... so she told the owner a bunch lies about me and had me barred.. so I went in to talk to the owner (Kirk House) and talked to him and asked him if this was true and he said he needs her no matter what and that I was not to come back even if I did no wrong..So I tried to argue it out with him but in the end he started to get mad so I didn’t want to cause a disturbance so I left.. Meanwhile the whole time I was Recording this..I Contacted at the head office To see if there’s anything could be done and they said that there’s nothing they could do because he’s a private franchise and they told me to take the recording that I had and contact the RCMP and have them both charged for defamation of character and slander... this is to do with the...
Read moreWaited 15-20 minutes for my order as mine was given to someone else who ordered 2 orders after me, no hair net on one female worker in kitchen, not offered something else or compensated for my wait at the store and when complained to higher up this is what I got (Can you please let me know if there is anything additional that I can do for you or provide you so we can continue to have you as a customer of ours at Mary Brown's). I should not have to ask to be compensated or ask for coupons or something else when it’s their mistake. That’s not good customer service. Me and my family won’t be eating there again after this incident and also finding out they have been caught thawing chicken in a...
Read moreHad an unfortunate experience. Went through the drive through at 5:50pm and waited for someone to take an order. After 5 minutes of waiting I drove up to the window to try to get someone's attention. Three different staff made eye contact with me through the window but never came over.
I figured they were busy. After waiting another 10 minutes at the window, I called the restaurant. Someone finally came out and told me they close at 6:00pm and would not take my order. This was at 6:05pm and I had been waiting since 5:50pm. Their hours posted online said they are open until 10pm.
There were two other cars in line behind...
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