Name: McDonald's (Sun Chui Estate)
Telephone: +852 2691 1851
Rating: 3.6

China Hong Kong Sha Tin DistrictMcDonald's (Sun Chui Estate)

McDonald's (Sun Chui Estate)

Hong Kong, Tai Wai, Chui Tin St, Sun Chui Estate, Sun Chui Shopping Centre, 地下1B舖

3.6(348)

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Phone

+852 2691 1851

Website

mcdonalds.com.hk

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Posts

Master life style Food and beverage loverMaster life style Food and beverage lover

Disappointed that I ordered a set meal but the front staff makes too many mistakes with each item. Finally, I got the takeaway bag, but there was the wrong burger inside. It was not the only thing makes me feel unsatisfied. When I requested a refund for the wrong meal, the manager Peter Chu treat me with some ridiculous answers and did not want to take responsibility of his subordinates, he just wanted to quickly get rid of a client. He did not mark down any details about my case and not intended to listen and follow up. Also, he just wanted to give me another burger to me but did not accept my refund request. He was impolite and not saying sorry or feel apologize. I rejected to get another burger and single-paid for the set items because they broke my trust and were not reliable.

Kramer KwongKramer Kwong

Newly renovated in April. With the kiosk machines, waiting time can be minimized.

KaiwasoyokazeKaiwasoyokaze

They gave me my french fries seasoning and bag but never gave me any fries!!!

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Featured dishes

View full menu

Coca-Cola® No Sugar (L)

Iced Fresh Lemon Tea (L)

Coca-Cola® (L)

Hi-Calcium Low Fat Milk Drink

McCafe Americano(L)

McCafe Iced Americano

Sprite® Lemon- Lime Flavored Soda (L)

Minute Maid® Apple Juice (XL)

Minute Maid® Orange Juice (XL)

Hot Fresh Lemon Tea

Iced Local Milk Tea (L)

Fanta® Orange Flavored Soda (L)

Hot Chocolate

Hot Local Milk Tea

McNuggets®(9pcs)Combo For 1

Crispy Thighs Sharing Bucket Combo For 3

Crispy Thighs Combo For 1

Burger Lovers Combo For 3

Burger Lovers Combo For 2

Happy Family Combo

McWings (4pcs) Combo For 1

Crispy Thighs Sharing Bucket Combo For 2

Burger Lover Combo For 1

Apple Pie

Hi-Calcium Low Fat Blueberry Yoghurt

Grilled Chicken Twisty Pasta With Egg (Tonkotsu Flavor)

Deluxe Breakfast

Scrambled Eggs N' Ham Burger

Scrambled Eggs N' Chicken Burger

Hotcakes (3 Pcs)

Jumbo Breakfast

Sausage N' Egg Twisty Pasta (Tonkotsu Flavor)

Scrambled Eggs Burger

Hotcakes Deluxe Breakfast

Skippy Peanut Butter

Sweetened Creamer

Hotcake Syrup

Hash Browns

Honey BBQ Crispy Thighs Sharing Bucket (6pcs)

Sausage McMuffin® With Egg

Original & Honey BBQ Crispy Thighs Sharing Bucket (6pcs)

Cheesy Champignon Angus Burger

McWings®(6pcs)

Crispy Thighs (Original)Sharing Bucket (6pcs)

Double Cheeseburger™

McCrispy®

Filet-O-Fish™

McSpicy®Chicken Filet

Angus Original

Double Angus Original

McWings®(4pcs)

McWings® Sharing Bucket (16pcs)

Crispy Thighs(2pcs)

Chicken McNuggets® (6pcs)

McNuggets®(18pcs)

GCB®

Tasty Sharing Box

Big Mac®

Fries (Large)

Chicken McNuggets® Sauce

Thai Hot & Spicy Sauce

Fries (M)

Happy Meal® Chicken McNuggets® (4 Pcs)

Happy Meal® Hotcakes (2pcs)

Other Happy Meal Set

Happy Meal® Filet-O-Fish™

Smoky Hot Crispy Thighs Bucket (6pcs)

Original & Honey & Smoky Hot Crispy Thighs Sharing Bucket (6 Pcs)

McCafe Iced Latte

McCafe Iced Coconut Milk Latte

McCafe Latte(L)

Iced Okinawa Brown Sugar X Bubble Tea (M)

McCafe Coconut Flavored Latte(L)

Signature Collection Meal For 1

McNuggets®(9pcs) Meal For 1

Smoky Hot Jumbo Combo For 2

Smoky Hot Crispy Thighs Combo For 1

Smoky Hot Crispy Thighs (2pcs)

Reviews of McDonald's (Sun Chui Estate)

3.6

(348)

1.0

Disappointed that I ordered a set meal but the front staff makes too many mistakes with each item. Finally, I got the takeaway bag, but there was the wrong burger inside.

It was not the only thing makes me feel unsatisfied. When I requested a refund for the wrong meal, the manager Peter Chu treat me with some ridiculous answers and did not want to take responsibility of his subordinates, he just wanted to quickly get rid of a client. He did not mark down any details about my case and not intended to listen and follow up. Also, he just wanted to give me another burger to me but did not accept my refund request. He was impolite and not saying sorry or feel apologize.

I rejected to get another burger and single-paid for the set items because they broke my trust and were...

5.0

Best in Hong Kong so far, at least my hamburger wasn't dry like elsewhere i've been on the island. The cashier even gave us some ketchup supply! The decoration is cold, but it's ok here with the very hot weather... I wouldn't like those white walls in Canada, with the snow outside, because when we enter a restaurant it's...