Seratta Gourmand | Restaurante de Alta Cocina — Restaurant in Bogota, Capital District

We went exploring on a Saturday and came upon this place my wife (a Colombiana) recognized it and described a variety of gourmet restaurants in one complex--spanish, Chinese, Japanese and more. We went up the escalator from 45 and asked the hostess where were and she said here Japanese and in front Mediterranean and Spanish which we felt right for the moment. It was nice decor separated into different levels of table sectSpanish, quiet as only 5 or 6 tables occupied in a large number of cubicle like settings as it was 3pm. We got seated and presented with a bilingual waiter who gave menus and quickly brought us bread and butter while we reviewed the menu. He offered great clarification on several items leading me to the ossobuco and my wife to pork ribs. We had delicious sapphire and tonics and ordered reacon Jamon platter and dumplings as appetizers. The platter of Iberian ham and pork was large, superb seeming like 7 year aged but the waiter informed us just 18 month. The pork dumplings were crispy with an enjoyable dip.

I saw the enigmatic machine to allow small ounce samples of the large variety of wines mounted there. I had not seen one since I left Washington DC where one wine bar had one to allow tasting expensive wines at low cost. Sadly he said it was not operating at this time....next visit.

Then he introduced a very knowledgeable bilingual Sommillier (I am one too) who (see photo) helped us select from 3 varieties of US and Spanish wines (which I selected) which was very interesting with a cabernet like flavor and great after taste interesting..photo.

My ossobuco was cooked perfectly and had an unusual mild sweet sauce. My wife said she enjoyed her cerdo costilla but as usual only ate half then take home.

We finished with cappuccinos with bailey's and a fudge chocolate volcano. We must return and explore these places.

Oh as we got our desserts the entire place filled up and besides birthday songs, folkloric dancers and singers in the...

While the food was absolutely amazing and the service was 10/10, I left with a sour taste in my mouth. As I walked out of the restaurant thanking the WONDERFUL staff there, there was a new hostess at the front who had not seen me walk in, and instead of being kind to a customer who just spent $350k on lunch, she looked me up and down and gave me the DIRTIEST look possible. I was wearing a hoodie and shorts and apparently I didn’t look like I had enough money to eat at “her” restaurant even though I was walking out lol I have no one to impress, especially when I’m just getting lunch. If there is a dress code it should be stated, and guests should not receive dirty looks from people that are there to serve you. Aside from her nasty, nasty attitude and the way she looked at me like I was beneath her- the servers were all welcoming and incredibly kind! Very attentive! But being looked at like I am “not worthy” or “lesser than” because I’m not dressed up on a Monday to get Lunch is a sure way to have customers never come back. People with real money don’t leave the house worried about how the rest of the world perceives them- because we have nothing to prove to anyone, specially a hostess at a restaurant located in a mall lmfao all I can say is I am embarrassed for her and wish her a more educated look on the world and the people around her. Owners should look into training hosts to do their jobs instead of looking at patrons like...

Dissapointing. A place that unfortunately relies on the prestige and the pretentious offer of Mediterranean food but not really expressing the experience of a high quality restuaurant. Let me go through the details: Patatas Bravas: not really patatas bravas as initially expected. Trying to get something else with melted cheese and a sweet tomato sauce. Arroz caldoso: rice well cooked, with sea food over cooked. Calamari, lobster and musles dry and hard. Of course... melted cheese again which is a bit weird with sea food. Waiters: having a lot of troubles to serve the rice and the potatoes with all the melted cheese. I needed to help them at the end. Wine: good sommelier, the only one who deserved a good comment, but wine a bit overpriced. Waiting for food was too long ! Seemed to me that they were trying to make us consume more of the expensive beverages purposely. The Christmas song sounds already a bit monotonous and seems the waiters feel the same. It's shocking to notice at the end that after spending a lot of money, you have only 50% on the parking bill. Incredible that the restaurant does not cover the whole thing with the money they do.

I cannot express it differently: simply disappointing and I would not necessarily recommend...