Donde Totto — Restaurant in Santa Ana

My friend and I were exhausted after a long day of golfing and wanted to relax with some wine and pasta. Here's my review: Food: 1. Medium pepperoni pizza as a starter which was undercooked. 2. Ensalada Caprese - the tomatos had wrinkles on their skin so we decided not to eat them. 3. Pasta Rostotto & Putanesca - the sauce was not done properly it had way too much water and therefore was very difficult to eat without being messy. Service: The owner of the place, Totto, was the cook and the waiter at the same time so he seemed very overwhelmed when a client (including ourselves) ordered parmesan cheese, silverware or even a glass of water. Atmosphere: the inside of the restaurant does not have a/c making it a very uncomfortable dining area. Additionally, the seats are made of hard wood which caused us to want to stand up a couple of times during our dinner.

I wouldn't recommend this place to anyone. I think the owner must notice the flaws as they're...

Tan grosero, me ofendí. Mi hijo pequeño y yo llegamos para una rara ocasión de comer fuera. Mientras me sentaba, el propietario me preguntó dos veces si estaba llevando mi comida para llevar. La segunda vez se sintió como una pista. Nos quedamos y noté que mi hijo pequeño miraba la violenta lucha de mma en la pantalla grande y le pregunté amablemente si no le importaría cambiar el canal, y rápidamente dijo "¡no!". Más tarde lo cambió cuando una mujer mayor de Tico entró y se sentó. Le pareció mucho más atractivo. Este propietario era frío y corto en su comunicación. Pedí un poco de salsa marinara para mojar mi corteza de pizza y la mujer de allí dijo nerviosamente que no y señaló al propietario que estaba afuera como si no lo permitiera. Le pagué y dije gracias y me fui. Cuando me fui, dijo sarcásticamente "con gusto" como si le debiera un agradecimiento. Flash de noticias, el servicio al cliente lo es todo. No volveré y aconsejaré a mis amigos/vecinos que no vayan allí a menos que quisieran ser tratados mal por propietarios groseros.

So rude, I was offended. My toddler and I arrived for a rare occasion of eating out. As I sat down, I was asked twice by the owner if I was taking my food to go. The second time felt like a hint. We stayed and I noticed my toddler staring at the violent mma wrestling on the big screen and I asked nicely if he wouldn’t mind changing the channel, and he quickly said “no!”. Later he changed it when an older Tico woman entered and sat down. He seemed much more inviting to her. This owner was cold and short in his communication. I asked for a little marinara sauce to dip my pizza crust in and the woman there nervously said no and pointed to the owner standing outside as if he didn’t allow it. I paid her and said thank you and left. As I left he sarcastically said “con gusto” as if I owed HIM a thank you. News flash, Customer service is everything. I won’t be back and advising my friends/neighbors not go there unless they wanted to be treated poorly by...

I was really excited to try this place! I was craving some pasta and good wine. I came in at 5pm and got the rudest vibe from the owner and a guy as they were eating food..restaurant was empty..As if I was intruding their eating time...when she gave us the menu she was hovering over the table and the guy was just staring us down. We decided to leave as we...