After having waited for almost an hour, we both got a raw meat, although we were the only clients, so they really had nothing else to do and hence NO stress!!! The excuse of the staff was that „this can happen, the cook is new and lacks of experience“, and they had the demand that we should stay and wait until our food is prepared, this time in a right way! Of course, we were disgusted of seing a raw meat in our plates, and we wanted to leave without eating and risking it!! There was NO apology on behalf of the restaurant, and we had to pay the whole amount of the bill, since „it was our choice to leave without eating“. Absolutely NOT recommended ! ! ! Your visit could cost not only your time and money, but your health or even...
Read moreVery bad experience! The waiter told us that the beer cost 350 pesos. When we are about to pay they say that each beer cost 2$ which is 760 pesos ( their rate 1$x380 =760 Cuban pesos). We bought 6 beers so the total based on the waiter would be 2100 but they wanted us to pay 4560 pesos. I find this to be either the waiter not properly educated on prices or trying to scam turist.
We stood our ground and we got our money back for the over priced beer.
Other than the situation it was a good place but if this shenanigan didn’t happen, we would have been happy with the place because it’s on the roof top and good low music for one to be able to talk and enjoy...
Read moreI was walking on the Boulevard looking forward to a quiet place to drink something and with a good service yesterday afternoon; I asked for it to a saleswoman near the roof top of El Español , she recommended it, but it wasn't . I was with my wife and we couldn't establish a conversation, because the music was too high , so we ordered one Piña colada & a caña. Both pricey and we waited at least half hour , Piña colada =850 CUP, draft beer= 300 CUP a glass (8onz).There is no link between...
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