Ok so they forgot my wife's dish, they put my steak with her fries and gave me a hot potato by itself. After waiting for hers to come I take a bite from my steak and taste there is no garlic butter. We wait again. Then it comes and of course because my steak has been sitting so long it's now luke-warm and the butter just sits on top.
After all this I disappear to take my little one to the toilet to find out that they have told my wife we need to leave in 10mins, they need the table. We just started dessert! No chance for a coffee or even chat. Absolutely disgraceful for the price.
The only reason this is 2 stars is because of Ranja one of the waitresses, she offered to get me a new steak. I declined trying to save the atmosphere. I should of taken a bite first as it was cold and I would...
Read moreSuper nice staff! We arrived early as walk-ins and were lucky to get a table. When I asked about allergies, they handed me an iPad with all the information, so I could browse the menu and check the allergy list to see what was safe for me. The food was delicious! Dessert was included with the meal— self-serve ice cream with toppings, which was a huge hit with the kids. I highly recommend this place 👌
(My allergies are gluten and soy. I'm not sure if it's a certified celiac-safe place, though. I...
Read moreVi var 8 tøser der tog på Bones for at hygge os med god mad og få en god aften. Vi bestiller bord kl 17,så vi kan få early bird tilbuddet. Da klokken bliver Ca 18.30 er vi 3 der bestiller en cocktail til at slutte af med. Denne cocktail får vi så først 18.50, hvor vi skynder os at drikke den, så vi kunne gå op og betale inden kl blev 19. Da vi så ville betale for vores mad hver især, får vi at vide at det kan ikke lade sig gøre, da de ikke havde tid til at splitte regningen op? 🤔 Dette er ikke noget man er blevet informeret om på noget tidspunkt. Og ikke noget man kan læse. Da vi så beslutter at der er en der betaler for det hele og vi så finder ud af resten imellem os, får vi at vide at klokken er 19.04 så derfor kan vi ikke få rabat? 🤔 Dette stiller jeg meget undrende overfor, eftersom at tjenerne trak tiden ud ved at ville diskuterer med os om hvordan regningen skulle betales og trak tiden ud, ved at være næsten 30 min om at lave 3 cocktails? Hvor er kundeservice henne? Jeg synes det er under al kritik den måde situationen blev håndteret på, og absolut ikke særlig professionelt overhovedet. Så vi måtte forlade restauranten meget skuffet over den behandling vi har modtaget fra jeres tjenere. Det er sidste gang vi besøger jeres restaurant. Vi var 8 personer der følte sig taget godt og grundigt bag i. Og derudover får i yderligere anmeldelse på trustpilot, hvor jeg beskriver nøjagtigt det jeg har...
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