McDonald's Total Station 90th Street — Restaurant in New Cairo City

Very bad experience, yet polite staff. First off, wanted to go use the Drive-Thru yet we have cones on the side they can barely see, which made us miss it and go around against the traffic to join in. Next, the lady politely informed us that the "system is down" and we will have to go inside to order. I left my family in the car in the blazing sun, placed my order and waited. After randomly checking my receipt it turns out that they made me pay extra 20LE for 2 orange juice that were supposed to be included in the Happy kids meal. I asked, the gentleman inside told me that orange juice costs extra, despite the fact that the lady on the counter didn't tell me any price difference when giving me the choice of drink with the Happy meal! It wasn't even posted in the menu on the screen up behind the counter. The lady even chose to make me get two large orange juice instead of asking me. Now it was time for them to "fix" the problem. He said that they will have to refund the whole order and redo it again in order to refund me the difference they chose to impose on me. Although there were 3 different cashiers and more than enough staff, they chose to serve new customers rather than hand me my food and change and let me leave. It ended up by them giving me cash and apologizing.

This looks like a problem with the McDonald's menus all over Egypt and not that specific branch, they have to note the price difference in the published menu. And, maybe, the staff at this branch would use...

Worst Experience Ever Today 21/03/2017 Me and my mother went to this Mc Donald's shop ON MOTHER'S DAY and we ordered to big tastes and realized that the prices changed so i told my mother to take a picture of the screen on top of the counter that displays the prices of the sandwiches and as soon as my mother pulled out her phone we were shocked that the Manager/Supervisor of the shop told us in a very aggressive way that we were not allowed to take a picture of that screen. We continued to ask why and the Manager of the shop continued to shout and kicked us out of the shop and please remember that all of THIS HAPPENED ON MOTHER'S DAY. me and my mother went outside the shop and were standing outside just trying to absorb what just happened and the manager followed us outside and continued to shout at us very aggressively outside IN PUBLIC. Honestly i cannot believe that such a thing would happen at a highly reputable restaurant like Mc Donal'd with ruined my MOTHER'S DAY. I honestly felt disgusted to even eat the burger that me and my mother got from there after what happened. To say the truth i highly doubt that i will ever step foot into a Mc Donald shop ever again after what just happened. I cannot believe that such an aggressive person would be Manager/Supervisor of this restaurant. I hope they take action against this man because he was very...

It’s really good branch and you can get your order easily. The staff is also nice and neat. You can have what you want of food and drinks. The service quality is really amazing and wonderful. You can also fill your car with fuel in the same place as this Macdonald’s branch is inside the total gas station ⛽️. Sometimes it’s really crowded as it’s located in the main street of the fifth settlement, so be sure not to be there in the rush hour because you will be stucked there for long time I am sure. You can also find a park near to Macdonald restaurant but this will be actually at the evening. The food is fresh but as we really know that fast food is a junk food so my recommendation is not to eat a lot from this type of restaurants I think this will be better to eat once a month. Anyhow I wish you will enjoy your time there when you will decide to go. Have fun, be safe and don’t eat too much lol. You can also find a big jar for donations there and this is really so...