I don’t usually write lengthy reviews, but this experience was too disappointing to ignore. I visited this McDonald’s Suva branch recently, and what I got was not food—it was a disgrace.
🌶️ Spicy Chicken: It smelled like a sewer. I’m not exaggerating—it was pungent, off-putting, and completely inedible. I couldn’t believe this passed any kind of quality check. I had to return it instantly to the staff working there.
🏚️ Branch Quality: This is hands-down the worst McDonald’s branch I’ve ever been to. The food was pathetic, the service was indifferent, and the atmosphere felt neglected.
😔 Nostalgia Ruined: Seven years ago, this place was our go-to spot after clubbing, grabbing spicy chicken with friends and laughing over fries. It had energy, flavor, and consistency. Now? It’s a shadow of what it used to be.
📢 Message to Management: Please review your menu, your kitchen standards, and your food quality. You’re not just serving meals—you’re serving memories. And right now, you’re...
Read moreThe employees at McDonald in suva think they can be very rude to their costumers. When you can't say thank you when we order our food, ignore us and turn your back to us then We don't have to order from you. You need to go back to school and learn what it mean's to be polite. The management also has to be on top of this. I worked at a restaurant similar to macs and we never treated our customers this way. even the burgers tastes like cats and bums.. not hot like before. Just so annoying Better clean up your act or there won't be any body ordering from you. sorry for the harsh words but.. you need to be sorry and start learning...
Read moreUsed the Drive Through this evening to get some coffee for my wife and I.
Waited almost an hour just to get to the order window where I was told that all McCafe orders were on hold due to staffing issues.
I understand these things happen but Macdonalds management should be proactive enough to place a sign out in the driveway to advise the same to customers.
We waited almost a whole hour before being turned away.
Not only that but because of this, the poor drive through attendants get rude comments from other drivers undeservedly only because the management team isn't doing their job.
Macdonalds - you can do...
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