Ravintola Factory Iso Omena — Restaurant in Helsinki sub-region

Noisy restaurant with buffet and salad bar. Salad bar portions are big and generous with the toppings. Quite okay but I think I didn’t choose the best toppings (egg, broccoli and feta for example). On the buffet side I think they should stick more to the basics and not try to mix flavours too much. Coffee is terrible. Reasonable price so overall good quality-price ratio. Edit: person eating lunchbuffé became ill afterwards so decreasing from three...

They did not accept their own lunch coupons without expiration date, that I had bought from another location in their branch, so I had to pay double not to cause a scene. It was humiliating to be dragged back from the buffet line with half filled plate.

They lost a previously committed paying customer that has bought lunches for a number of years for a couple of thousand euros, because lack of discretion and poor...

Geriatric department. The place is swamped with nearby living pensioners (there's a special discount price for them) at lunch time that have absolutely no hurry to free up tables. The food is good quality but the place is overcrowded so the food runs out all the time and staff has no time to clean tables or swap empty water jugs with full ones. I know Factory chain places are always busy but this...