First of all, since Iso Omena doesnât have a food court, we had 8 friends eating there and asked if the 9th person could sit with us and eat her food from a nearby restaurant. Answer was a hard noâŠ
After they started serving, one of our friendsâ food was forgottenâŠshe got her food after we asked and all the other 7 people were done eatingâŠwe got some gyoza as a compensation for this.
When she was eating her dish, she found hair in the riceâŠso we told them and they asked us if we want a new dish or a refund?!?! Of course we should get a new dish because she still didnât have her dinner 𫣠And we would also normally get the refund in this case since the hair was so unhygienic đ In the end she got a new dish and a Coke Zero but we will probably not come back again due to the bad customer service and hygiene reasons.
The food was ok in general, we tried few hot bowls:
Korean chicken: really small portion. Not impressed by the flavor, chicken pieces are too small and a bit dry, rice also quite dry..
Chicken Katsu: quite small portion for something you have to pay 15 euros for. This is the best out of the ones we tried. The chicken is crispy outside and soft inside. Flavor is pretty decent.
Sweet pork: small portion, not much meat as all the other dishes. Pork cut weirdly into tiny pieces, rice a bit dry like the other ones. Flavor of the pork was ok but too sweet and no layers in my opinion.
The portion is like not enough for a normal guy, he would have to eat something else to feel full.
Was gonna give one star, but 2 because we at least got small compensation. Overall the employee looks quite lost with the situation. They donât know what to do. One was lost and the other one looked...
   Read moreThis is a sushi chain that serves decent sushi at reasonable restaurant prices in Finland. They also provide free flow of miso soup and green tea. Do remember to add the seaweed and spring onions to the miso soup as they help to bring more flavour and texture. Service staff are courteous but table service can sometimes be slow if there are many customers to serve. It's pretty expensive to eat sushi in Finland compared to other Asian countries but among the sushi restaurants in Finland, Hanko probably had a more reasonable range of prices. They also don't sell junk sushi (ie. Sushi stuffed with kiwi or strawberries/other fruits) so that is a sign that they know their sushi. The photo below is a 10 Euro lunch serving which I tried. I've also tried the 16+ Euro set on another occasion and I feel it is more worthwhile and filling to order the 16...
   Read moreOK, but not outstanding. Fresh ingredients. OK preparation. I am not dissatisfied, but it was many little things that left the experience somewhat wanting. Nigiri that fall apart, because topping not held in place by a dab of wasabi paste, nor with a slice of Nori leaf. Tiny ball of wasabi not sufficient for a large plate. Inattentive staff requiring multiple attempts to get attention, resulting in frantic waving to get them to take note. There are other options in Iso Omena. Those I already tried...
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