Scandic Jyväskylä Station — Restaurant in Jyväskylä sub-region

Stayed 7 nights in Superior King Room. Location was great, just a stone’s throw from train station and bus terminal, and also a short walk to the city centre and Lutakko Harbour. ||Room was of good size and we had good sleep throughout our stay, though the pillows were a tad too soft to our liking. Bathroom was spacious too. Shower came with both rain shower and handheld shower, and toiletries were in refillable bulk-sized bottles mounted onto the wall. I appreciated that my requests for room on higher floor and mini bar items to be cleared away were acceded to. Love that we were able to Chromecast with TV and continued to catch up with our favourite shows on Netflix. Daily housekeeping was carried out to our satisfaction. Air conditioning with adjustable thermostat was strong and it was definitely a saving grace during summer.||The front office staffs were friendly and would greet us cheerfully whenever we left the hotel or returned. This hotel does not have a guest laundry room. However, the front office staff was very helpful to arrange with their sister hotel, Scandic Jyväskylä City Hotel that has a laundry room, to allow me to do my laundry washing there. A big thank you.||Enjoyed our time at the sauna and indoor pool too, though the facilities could get pretty crowded during weekends. It would be nice if the sauna room was opened much earlier instead of just 18:00 to 21:00, so that guests could enjoy sauna in the day too. Breakfast varieties were decent, nothing to shout about. However the breakfast offerings were the same everyday, and eating the very same food throughout one whole week could get pretty bored.||The biggest gripe was that after each shower the bathroom floor would get pretty wet. Despite standing super close to the wall when showering, the bathroom area would still get very wet as there was no shower kerb to prevent the water from flowing out. Though the shower cubicle came with a swing door, it totally didn’t stop the water from flowing out to the bathroom area either.||Overall it was a very pleasant and satisfying stay and would definitely recommend to any visitor looking for an accommodation...

This is the traditional scandic Hotel in Jyväskylä. It was built in 1992 and requires a fair amount of refurbishment. During my stay I had to make a point of how poor the condition as the staff were inadequate was for the price that is charged. As a result they offered an upgrade. Having been in the worst and one of the better rooms, the review is based on the overall experience. While it is not the worst place to visit, it is over charged. The breakfast was standard as part of the hotel, but actually the food was not well looked after. There are staff there that try to help out and there is gluten free section, but when you grab an orange and it is mouldy, you wonder how the food is being stored and served. I would only recommend this place if you are looking for a place in the centre with free parking (good thing) and would like to have a swimming pool and gym. These good facilities has the potential to make it the best hotel in the city, but the care and overall staff needs much...

The experience was disappointing from the very beginning, when the receptionist who checked us in refused to provide us with a receipt for the payment made via card machine. I understand that the final invoice is issued upon check-out, but it seems only right to at least provide proof that the payment has been processed. Moreover, the person attending us responded in a condescending manner, as if we were being unreasonable. It left a very unpleasant first impression.

Additionally, the cleanliness was far from satisfactory. Perhaps we are used to a more standard level of hygiene, but finding dirty floors and noticing that the room was not properly cleaned throughout our stay—leaving the floors still dirty—seems unacceptable. Unfortunately, this seems to be a recurring issue with Scandic hotels, as it’s the second time we've encountered this problem at another property in the chain. I'm certain we could have found a better option at the same price...