So this is a weird one for me because Iâve tried their burgers and (aside from being a bit overdone) they are as good as one could hope for.
The issue is, my companion for the dinner was vegan, so we ordered the vegan entree and they got the vegan main and thatâs where the issues began. First the vegan starter was missing stuff from the menu. Not too bad, but when we pointed that out, and asked if we could substitute that, they actually tried to argue before we checked the menu. Fine, we got the food forget it. But then the mains came and as I say, the burger was lovely. But the vegan one. Oh god the vegan one. It was inedible - nothing could be tasted but the salt - not the umami from the soy sauce, but the salt. They returned the dish, feeling bad for me having to pay for that and the waiters tried to point out that we just donât know what Asian cuisine is and that itâs inherently salty. It is true that between us, weâve only visited Korea, China, Japan and Indonesia, so we donât know what all the Asian cuisine taste like, but we do know what a bad plate of noodles are and we do know that thatâs not a way to treat a guest.
Honestly, just remove the vegan options bc you obviously donât care about them, make sure your staff is courteous to the tourists and 4-5 stars are yours because as I said - the normal food...
   Read morePretty good service on the whole and the starter was really good. Sadly that was the high point. Main courses were incredibly disappointing. Gnocchi au pesto was swimming in oil and weirdly had ricotta in it, which made things worse. Risotto had no salt, was watery and the ricotta was less flavoursome than that mysteriously found in the gnocchi. I pointed this out and got a thanks for the feedback, but no real apology or offer of a discount. Saving grace was it wasn't that expensive, but I wouldn't recommend this place and frankly feel like I've paid enough to say so. A real let-down, especially given the positive experiences others have...
   Read moreFuyez pauvres fous.
Nous y avons dĂźnĂ© Ă 9 avant hier soir et nous nâavons collectivement et unanimement jamais vĂ©cu une expĂ©rience en restaurant aussi dĂ©plaisante. Le service a tout dâabord Ă©tĂ© extrĂȘmement long puisque nous sommes arrivĂ©s Ă 19h30 et que nos plats ne sont arrivĂ©s quâĂ 21h00. Idem pour le dessert puisque nous avons attendu jusquâĂ 22h15 pour ĂȘtre servis. Moins de souci pour les produits Ă fort coefficient comme les boissons qui elles sont arrivĂ©es comme par hasard un peu plus rapidement. Au moment de commander les boissons, deux bouteilles de vin et plusieurs cocktails, le serveur sâest permis de faire une rĂ©flexion sur le fait que nous avons demandĂ© deux carafes dâeau, humour franchement malvenu. Les boissons arrivĂ©es, la bouteille de blanc Ă©tait relativement insipide et la bouteille de rouge Ă©tait bouchonnĂ©e mais cette derniĂšre a Ă©tĂ© remplacĂ©e. Pendant le repas, une convive a trouvĂ© dans son burger un cheveu et lâa fait remarquer au serveur qui plutĂŽt que de prĂ©senter des excuses lui a demandĂ© le cheveu pour le prĂ©senter en cuisine et voir si cela Ă©tait vrai. Les plats Ă©taient corrects mais les portions de frite Ă©taient trop peu fournies. Au dessert, tout le monde a commandĂ© un dessert sauf moi qui ne peut manger des desserts compliquĂ©s et ai donc demandĂ© deux boules de glace. On me lâa refusĂ© au prĂ©texte que cela est ingĂ©rable (!!). Un autre serveur mâa dit que ce « nâĂ©tait pas le jeu », une remarque tout Ă fait anti-commerciale. Je nâai donc pas pris de dessert. Ă la caisse, mon amie a fait part de toutes nos critiques au serveur sur un courtois et le serveur a tout bonnement refusĂ© de discuter et a quittĂ© la caisse pour laisser la place Ă son collĂšgue. Nous regrettons vivement le manque de professionnalisme de cet Ă©tablissement et ne pouvons que recommander aux gens dâaller rĂ©server dans les...
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