This restaurant looks very good and the food is nice, but service is FRANTIC. I think capacity exceeds the number of tables, since they had to turn away customers even when they had free tables, because they don't have time to clear them. We were told to wait 10-15 minutes for a table, but were offerred a seat on at the cafè table fot the wait, so even if we had to wait around 25-30 min, it was kind of okay. When we finally sat, we ordered two glasses of wine, a fish and chips, and a beef tartare. The waiters there don't seem to write their orders, which works in fine dining but not in loire valley's most crowded tourism spot. So the waitress came back to confirm which wine we wanted. Fish and chips was very good, and the wine as well (we had white chablis). All well until my tartare came, and i noticed i got a tuna tartare instead of a beef one. Okay, no big problem. I saw how crowded the place was and decided to settle on the tuna tartare (which was good but very salty!), but i asked if i could have a salad side instead of the fried potatoes which came with the tuna, since I can't really eat potatoes (and i assure you a life without fries is a very sad life). The salad never came. The waitress asked me "you never got your salad? Would you like to order a dessert?" when she collected my empty plate 40 minutes later. I was still hungry, since a tuna tartare is less fulfilling thn a beef one. I said I'd eat my salad now if they brought it. It took another 40 minutes for the waitress to tell me the kitchen was closed and she couldn't get me my salad. She said she would offer me an espresso, which I took. The bill was 49 €. The waitress took the 50€ bill and told is to have a nice day, taking our change as a tip. So long for the free coffe... I spent 25 euros only to eat a small salty fish tartare and a glass of wine!