If you want to experience true French customer service look no further. L'Annexe restaurant comes complete with a standoffish waitress who is also the manager, lacklustre service and an unsuppressable appetite for disappointment. We ordered a typical lunch fare which consisted of burgers and fries and a Caesar salad. The burger of death as it was advertised on the menu was good, well cooked although lacked a bit of seasoning. The fries were homemade but badly so. They were tiny brown overcooked limp bottom-of-the-barrel potatoes that were served at room temperature without any offer of ketchup or mayo. The Caesar salad itself was overdressed to the point that Liberace would have been embarrassed. I am aware that a Caesar salad is never the healthy option but to serve it with fried chicken and that amount of dressing gives the burger of death a run for its money. We ate the burger but not the fries or Caesar salad although we were charged for them, after some rather frosty discussion with the manager she managed to find a €5 discount which is just not acceptable for a hotel that claims 4 stars. Neither having the energy or time to argue further we paid and left with a nasty taste in our mouths, equal parts anchovy heavy Caesar dressing and...
Read moreTrès bonne adresse à Chantemerle / Serre Chevalier que cette Annexe, partie brasserie du restaurant du Grand Hôtel : Plats simples mais de qualité, originaux et bien présentés, Personnel professionnel, attentionné et accueillant, Terrasse bien exposée avec vue sur les cimes et la piste Luc Alphand, Et pour ne rien gâcher, excellent rapport qualité/prix. Bref, un excellent point de chute pour déjeuner à...
Read moreJe tenais à remercier le personnel de l’Annexe, très sympathique et à l’écoute de ses clients. Un personnel qui sait garder son calme et s’investir dans la bonne humeur. On a passé un excellent moment, les plats étaient généreux et savoyards! Il fait étoffer la carte des vins et s’assurer de la disponibilité des bouteilles à la...
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