Yoj La Valentine — Restaurant in Marseille

Enjoyed the concept of the restaurant and was excited about the food. The food was okay and the service not so bad. There was a lady with a brand new baby sat next to us and was treated terribly by the staff...when she complained the lady at the till taking the bills turned her back.and ignored her. We were shocked to see someone's treated this way. We joined the long queue to pay our bill when we finally reached the till the lady turned to someone who had just walked in to collect a take away,she told me she would now serve her and i shall wait. I said I have been sat in your restaurant I don't understand why. The lady on the till mockingly laughed in a sarcastic manner and became aggressive with me ...I asked her to not continue we had young children with us. She Continued and seemed to obviously be in a bad mood and wanted everyone to know. Paid and said and nothing to her stunned to be spoken to in this manner. .She then followed me to my car please check your cctv... and become aggressive telling me if I had an issue with her I should tell her to her face... she was extremely unprofessional rude and absolutely disgusting and im sure criminal harassment. I will be making a formal complaint to the restaurant chain itself. This was all done in front of a toddler. Extremely...

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Nous sommes allés un samedi soir en famille. Bien accueilli par le personnel souriant et agréable. Nous avons aimé nos plats mais n'étant pas connaisseur de la gastronomie nippone je ne m'attarderai pas plus sur la nourriture. Par contre, ce qui m'a frappé c'est d'une part l'amateurisme du service complètement désorganisé... et surtout lors du paiement, les prix facturés ne sont pas les mêmes que ceux affichés sur la carte....Visiblement le problème est connu et le pauvre Maitre D'hôtel nous a proposé des mochis pour compenser la différence de prix.. Il nous avoué que la direction (absente) le savait mais ne faisait rien pour régler le problème... Imprimer de nouvelles cartes est-il aussi onéreux que cela ? Donner accès à la touche de la caisse "Remise" ou "offert" au Maître d'hôtel est-ce trop vous demander Mme ou M. La/Le Responsable ? Bref, je vous invite à mettre à jour vos prix, former vos serveurs pour qu'ils ne soient pas que bons à sourire et surtout soyez prêt à responsabiliser votre personnel pour qu'ils puissent rattraper vos erreurs. (Conseil d'un client qui a une formation hôtelière et 15ans de métier). Je ne manquerai pas de revenir, de choisir les produits où le prix est erroné et de refuser de payer (le délit de grivelerie ne pourra pas être retenu) a bon...

The ambiance is very relaxing calm.But the food was not that great it taste just enough. I asked the waiter to serve us first the appetizers but they serve all at the same time. I ordered "Tandori'' (if im not mistaken) it's like tempura(shrimp) with rice in a bowl .At first look I thought I have 3 or 4 shrimp in my bowl but when I eat it there is only 2shrimps and lots of fry vege😅 Not...