This evening of 16 July at 8:30 PM, I visited your restaurant, "La Table," with my family—my mother, who is 86 years old, and my wife—for dinner. We were seated at an outdoor table and began to place our order, requesting one bottle of mineral water. When the young female waitress took our order, we also requested two dessert plates and one cheese platter. However, she informed us that it was not possible to place any order due to a minimum spend requirement. I attempted to explain the situation to my elderly mother, and when she called a male waiter, he reiterated the same response: "It is not possible to take any order. You need to order a starter plate." After a few minutes, I asked the waitress whether the mandatory minimum spend or the starter plate requirement was written anywhere—she remained silent and did not provide any explanation or written information. I am very disappointed and upset, especially considering my mother’s age. As a result, she got up and left without having dinner tonight. We are loyal customers who have previously stayed at your hotel, and I find this experience very disappointing and unacceptable for a 5-star establishment. Please consider this feedback as an opportunity to improve staff training regarding customer...
Read moreAnd all around incredible once in a lifetime meal in Ferrat. Our hotel concierge recommended this restaurant to us and it did not disappoint. First off the service was absolutely incredible. All of the staff members were friendly, kind and informative. They helped guide us through the menu and assisted in picking out the perfect meal. Feth and Manon our servers made us feel right at home! They were both incredibly hospitable and gave us recommendations on places to see throughout the city while we are here. This type of hospitality was unmatched and something to be desired. We will definitely recommend all of our friends who will be coming here in the future. The food was amazing. The French beef ‘two ways’ was exactly what I needed. All of the cheese appetizers were perfect as well. My sister got the halibut and she was saying how incredible it was. A perfect experience all around-...
Read moreI have led yoga retreats in this area a few times and each time, I book this restaurant for our last meal together. The menu is amazing, the wine selection is excellent, and the service is truly excellent. I love to work with La Réserve because they really strive to go the extra mile to make both my stay and my dining experience superb. It's always nice to get good service but La Réserve and La Table (their bistro) bring service into the level of...
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