I hadnât planned on leaving a review, but after receiving an email request from the restaurant, I felt it was only fair to share our experience.
We truly loved the foodâit was excellent across the board. Unfortunately, the service was a major letdown and ultimately overshadowed the experience.
Despite booking three months in advance, our reservation could not initially be found, though it was resolved quickly. My wife was then seated against a refrigerator that gave off noticeable heat, which was uncomfortable in a warm city like Nice. I would encourage the staff to test that seat themselves during service.
From the beginning, the pace of service was inconsistent. After being offered water, we waited about 20 minutes for menus and to place our drinks order. Starters arrived and were excellent, but mains took more than 40 minutes to appear. We could even see my wifeâs gnocchi sitting under the pass lights for over 20 minutes before it was brought to our table.
Once we finished, another 20 minutes passed before our plates were cleared, during which time our wine ran out. No one checked if we wanted more. Only later were we asked about dessert. By that stage, we had lost enthusiasm and asked for the bill. It was difficult to get anyoneâs attention, and it felt as though staff were simply looking past us.
In total, we spent over two hours in the restaurant but only managed two courses. The difference in service was very noticeable compared to the table next to us, also a party of two. Their starters were served just after we placed our order, yet they managed to enjoy starters, mains, dessert, finish their wine, and pay their bill before our mains even arrived.
When settling the bill, I mentioned the slow service and our cocktails were removed as a gesture of goodwill. While appreciated, this was never about the moneyâwe would have much preferred a smooth, enjoyable evening.
The kitchen delivers at a very high level, but the service fell short. There seems to be no clear front-of-house presence running the floor, and as a result, service feels disorganized and inattentive. I fully appreciate this is not every dinerâs experience; however, it was ours.
With more attentive and consistent service, this could easily have been a...
   Read moreLe Bistrot de Jan has officially stolen my heart! After glowing recommendations from our hotel staff, my partner and I decided to book a dinnerâand wow, what an unforgettable experience. From the moment we walked in, Elliott welcomed us with such warmth that we immediately felt at home. The restaurantâs decor was stunning, effortlessly creating a cosy yet sophisticated atmosphere.
Then came Maxence, our incredible server, who truly made the night special. He was truly the heart and soul of our experience at Le Bistrot de Jan. Maxence didnât just offer recommendationsâhe gave honest, thoughtful insights into the menu. The burrata? Hands down the best Iâve ever tasted. The chicken pie? Pure indulgence, with that heavenly gravy impossible to forget. Even the side saladâyes, a side saladâwas absolute perfection. The malva pudding for dessert was very interesting to try, and a nice nod to the chef's South African roots. The portion sizes for every course were impressively generous, making it feel like we truly got our money's worth.
But the highlight of the evening had to be the surprise birthday moment for my partner. Maxence arranged an impromptu birthday sing-song that had the whole restaurant involved, turning my partner's mild embarrassment into one of the funniest and most heart-warming memories weâll cherish forever.
I've paid twice as much in London for meals that didnât come close to this level of quality or experience, so finding a place where exceptional food, atmosphere, and service come at such a fair price feels like a rare treasure.
Le Bistrot de Jan has earned a permanent spot on my list of favourites, and I already canât wait to go back. Thank you for an...
   Read moreLa ville, le bruit, la sueur des gens qui nâont pas encore dĂ©cidĂ© sâils sortent ou fuient, les terrasses pleines de conversations et cette chaleur dâaoĂ»t qui transforme tout en effort.
Ce soir-lĂ , on a passĂ© la porte. Et tout a basculĂ©. Il y a des lieux qui sâannoncent dĂšs lâentrĂ©e. D'autres, comme celui-ci, qui vous attendent, lumiĂšre allumĂ©e, salle en apesanteur, comme si vous Ă©tiez en retard Ă un moment qui nâa pas encore commencĂ© et auquel vous n'Ă©tiez pas forcĂ©ment attendu.
La lumiĂšre est incroyable. Jolie, intime â exacte. Un vert profond, un velours discret, une clartĂ© douce qui ne flatte pas, mais pose. On entre. On atterrit. La salle n'est pas grande, mais elle donne lâimpression dâun lieu plus vaste que lui-mĂȘme.
Le reste de la ville, dehors, continue de suer et de parler trop fort. Ici, mĂȘme la musique - qui elle aussi lâest un peu trop, ne gĂąche rien.
Et puis il y avait ce type derriĂšre le bar. Le chef barman.
Pas un mixologue. Pas un type en gilet qui jette des zestes au plafond. Non. Un chef, au sens exact du mot : celui qui orchestre, ajuste, veille. Il ne sâimpose pas. Il rĂšgne. Silencieusement. MĂȘme les serveurs avant le coup de chauffe se perdent Ă venir le voir faire danser les saveurs et les ustensils. Rien de trop. Tout est juste.
Un mot pour chacun. Une question qui nâattend pas la rĂ©ponse convenue. Et le cocktail devient conversation.
Il vous regarde, Ă©coute deux phrases, lit un soupir â et propose. Pas pour Ă©pater ou montrer qu'il sait. Pour tomber juste, car il sait. Et il y parvient.
Son geste est propre, dense, presque chorĂ©graphiĂ© sans frime. Câest beau sans vouloir lâĂȘtre. Et câest ça qui vous calme. Le vacarme extĂ©rieur sâĂ©teint.
En clair, ce chef barman tient son bar comme un pianiste tiendrait un silence. Il ne joue pas au flair. Il travaille Ă lâĂ©coute. Et ça change tout.
Le premier verre est un sas. C'est sa premiÚre réponse à cette drÎle de conversation. Le deuxiÚme, un seuil. Le reste, un monde.
Il nous suggÚre et nous conseille pour la suite sans faux semblants. Un petit mot discret et nous voilà entre les mains expertes d'une deuxiÚme équipe: le service. Comme dans un ballet, on se laisse accompagner. Ce chef est aussi un excellent passeur de sens, d'émotions... et de plats.
Le service est IrrĂ©prochable. Juste des gens qui savent quâils sont Ă leur place. Et comme ils sont bons, ça les rend disponibles, ça vous libĂšre. Pas un sourire de façade. Pas une phrase apprise. On sent quâils aiment ce quâils font. Pas pour faire plaisir. Parce que le plaisir est lĂ , dans le faire. Et ça se sent. On ne joue pas ici. On cuisine, on sert, on veille. Avec joie. Et sĂ©rieux. Et sans la moindre dĂ©monstration. Ils nâont rien Ă prouver, et câest prĂ©cisĂ©ment ce qui les rend excellents.
LâentrĂ©e ? Un poisson cru, dans une sauce huile dâolive â fruits rouges â quelque chose dâamer et de franc. Un Ă©quilibre rare.
Beau comme une phrase quâon relit deux fois non pas pour la comprendre, mais pour la sentir encore.
Et puis, le chicken pie. Le Chef barman nous lâavait conseillĂ©. On nâĂ©tait tout simplement pas prĂȘts. Câest Ă la fois dâune simplicitĂ© dĂ©concertante, et dâune finesse redoutable. On dit que le plus compliquĂ© c'est de faire simple. Mon Dieu, c'est tellement vrai. Un feuilletĂ© travaillĂ© mais pas maniĂ©rĂ©, une farce qui murmure au lieu dâexpliquer, et cette sauce truffĂ©e... Pas lĂ pour faire luxe. LĂ pour faire lien, sublimer le plat, enchanter le client qui n'en revient dĂ©jĂ pas.
Ce plat nâavait besoin de rien. Et pourtant, on lui a donnĂ© mieux que ce quâil mĂ©ritait. Et câest peut-ĂȘtre ça, la cuisine de ce lieu : elle croit encore au dĂ©passement dans la simplicitĂ©. Ă lâidĂ©e quâon peut, avec du travail, de la justesse et un peu de culot, proposer plus sans Ă©craser. Et surtout sans en faire trop. Juste, juste.
Le dessert est Ă lâavenant. On en dira rien, mais tout y Ă©tait. En parler serait dĂ©jĂ trop en dire.
Lâaddition ? Ni donnĂ©e, ni volĂ©e. Considerant le spectacle de prĂšs de 3h, la prestation, et le moment: 28âŹ/h et par personne. Dit comme ça,...
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