There is an unfriendly elderly lady at this restaurant who is not welcoming to customers. As two families, with children, we visited the place on a quiet Wednesday night. There were 1-2 customers in the place. It was mostly empty. We got into the restaurant and the woman rudely scolded my 3-year-old daughter while my daughter ran to a table and sit on a chair. I did not understood what was the reason but elderly woman was very aggressive to kids she grabbed, shouted and mauled my 3 year old daughter. I advise anyone who is thinking to visit this place to avoid bringing your children to this place.Don't even consider going to this place.
Opening a pizza restaurant should involve being considerate to customers, especially their kids. Due to this unpleasant encounter, we decided to leave and find an alternative. I even contemplated calling the police, but my wife convinced me to refrain from making the call.
Consider this a lesson in customer service for the irate woman – treating customers, especially their children, with...
Read moreI would avoid it. I saw a negative review last week before heading down, but it was raining and close by, so we gave it a go. Should have listened to my gut. Pizza was below average, kid's pizza didn't arrive, and cheese pasta had a few shavings of pork in it (we are vegetarian). Pretty sure we were overcharged too (no bill provided and just told to come to the bar to pay). We...
Read moreFantastic restaurant. Excellent varied menu. Between 3 of we had the lasagna, penne boulogese, and a raclette pizza. All excellent, with filling, but not so big as to leave any behind. Desserts were superb as well! Courteous, friendly staff, quick service, even when near capacity. Very much worth looking for, if you are in Gerardmer. I highly...
Read more