Cavoua Coffee Spot — Restaurant in Saint-Malo

Staff rude to us when we walked in. Left immediately.

Update 20th August

Dear owner,

In response to your comment below on the 19th August.

Truthfully we were very excited to attend Cavoua, your online reviews appeared excellent, as do the pictures of food and coffee.

My wife and I were both incredibly displeased at the way we were addressed by the staff member when we visited your establishment. Never have we been treated so rudely at any restaurant we have been to, especially given we feel we habe no cause for offence.

Regarding your suggestions and recommendations:

Both my wife and I greeted the staff (in French) when we entered your café.

There was no ‘Please wait to be seated’ sign that we could see, and I specifically looked for one when we came in. The next establishment we entered had no problem with us entering and grabbing a table. In Australia, if there is no sign indicating that we are to wait to be seated, one can assume any available table is free to be taken. Perhaps a sign to this effect would prevent this from happening in future?

I’m sorry your staff member was so offended by us grabbing a menu. This is not considered rude in Australia. With a hungry toddler, we were hoping to save some time so we could feed her, as well as save the busy staff in your popular café from needing to bring a menu over to us.

I wish it weren’t so, but the way we were treated really upset us, and tarnished some of our time in your city.

What lessons, if any, you may wish to learn from this experience I...

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