文记 Mankee China Restaurant — Restaurant in Berlin

I'll start with the positive. The food was very good indeed, but unfortunately, that didn't make up for the rest of our group's experience.

Right from the start, we thought we got relatively unfriendly service, and then the waitress acted somewhat annoyed that we wanted to pay separately.

Then she topped it off by charging us for a different (more expensive) dish than one of the ones we had, and insisted it was the same price as the one ordered, and argued with us when we said it wasn't. Then when we insisted she get the menu to show us, she didn't even apologise for being wrong. Not even a muttering of the word sorry. Instead, she charged the greater price and said she'd bring us a euro back in cash.

On doing so, she tried to argue that the price on menu was wrong and that in the till, it was one euro more, so she should keep the euro. We pointed out that this is illegal, and they can't sell something advertised for one price and then try and get away with charging more after you've consumed the product.

She then dropped two 50 cent coins on the table, and yet still didn't apologise.

A restaurant with any understanding of customer service would've apologised for their mistake and offered everyone a free schnapps on the house. Then we might have even left a tip, despite the initial behaviour of our waitress. Instead, we left appalled by our treatment and vowed never to go there again.

She even had the cheek to look angrily at us and stomp around after like we had done something wrong, saying "Alles okay" to us. No, "alles was not ok", your service was...

The food here is generally quite good. I ordered via Lieferando and they delivered very quickly. The sour spicy soup was one of the best I’ve had in Berlin. The dimsum mix with kimchee were nice, although a bit “generic”, didn’t taste homemade. The beef dish with prawns and chicken was ok, good sauce although could use more spice to it, and prawns were a bit over cooked. All in all, I enjoyed my meal, but found the portions a bit small, given the price. It could be different for customers dining in, since I’ve read reviews praising the generosity of portions, so I might have to visit this restaurant at some point and find...

3 Gerichte für 2 Erwachsene bestellt. Was wir bekamen ist eine absolute Unverschämtheit -und das nicht nur für die Preisklasse.

Die Produktfotos haben NICHTS mit der Realität zu tun. Der Reis ist billigster, ungesalzener Langkornreis. Zerkocht und matschig.

Shanghai-Ente: Die Ente ist die übliche billige Frittier-Ente. Echte Entenhaut, geschweige denn -kruste sucht man vergebens. Die Portion auf dem Foto ist dreimal so groß wie in der Realität. Geschmacksarm, quasi ohne Soße oder Sud. Ente und Essen waren sehr trocken. Schlechte Qualität. Dafür war immerhin ein Stück nicht durchgegarter Broccoli drin.

Sukiyaki: Das ganze Essen in einem unappetitlichen, an Durchfall erinnernden Hellbraun gehalten. Sehr wenig Fleisch im Essen. Dafür umso mehr billiger Dosenbambus. Das bisschen Geschmack, dass man erahnen konnte, erinnert an die Art, wie ein billiges Hunde-Dosenfutter riecht. Wirklich wirklich widerlich. Das konnte der Koch allerdings noch durch die total zerschleimten Glasnudeln toppen. Zusammen mit dem matschigen Reis fühlt es sich im Mund an wie ein Teller Nacktschneckenschleim mit Stückchen.

Shanghai-Huhn: Das Fleisch auch hier wieder ein fetttriefendes Backteig-Frittier-Hähnchen. Übler Geschmack, dafür allerdings mit viel "Saft", der zum größten Teil aus Fett besteht. Alles in allem ein unappetitlicher Matsch, der einen den Griff zur Schnappsflasche machen lässt, wenn man sich von dem Fett nicht übergeben möchte.

Das, was geliefert wurde, entspricht nicht im mindesten dem, was man im schlechtesten Falle erwarten können...