Balkan Bäckerei / Grill Aroma — Restaurant in Berlin

I go here occasionally to get baked goods. Normally, I have nothing to complain. This morning when I came in, one of the staff said something which I acoustically didn't hear twice, then they pointed towards the door. When I asked, "Can you please repeat? I didn't hear it." They seemed annoyed and ignored me, and I should have walked out. Another staff came and asked me what I wanted. I had a question about the bread, which they didn't answer, but instead responded super brash, annoyed, and impatient? What for? If this is how I am spoken to, I won't...

This is far away from what we would serve in balkan..not authentic at all.. Just ordered 1xBurek cheese, 1xBurek meat and 1xBurek with potatoes. Never got the cheese one but instead two with meat. Meat in burek was old and stinky and have to say burek was just too old and not fresh. Also when you order one burek for 5euros/each then you expect not one little piece of burek but one portion like I saw in their review pics. Sorry but you don't start business like this. Very disappointed. Not gonna...

Ljudi koji se zaposleni izražavaju nepoštovanje prema Bosancima (naročito ) prema ljudima iz Sarajeva . Ok , prijateljica mi je već rekla kako ju je prodavač ispravio onako drsko kad je tražila burek ( misleći na pitu s mesom ) , gdje je on upitao “Koji burek “ , ona mu je kulturno rekla , burek s mesom i kroz smijeh rekla da kod nas u Bosni je samo jedan burek . Medjutim on se tu raspravljao s njom na tu temu , Sto nema smisla . Danas se i meni desilo apsolutno isto . Čovjeku kažem burek , on meni Koji burek , kulturno odgovorim , i kako je odmah shvatio da sam iz Bosne , počeo je da mi objašnjava šta je burek i koliko vrsta ima i da mi Bosanci pogrešno zovemo tu vrstu hrane . Bila sam u stanju da ga pošaljem tamo gdje ne treba . Al nisam . Toliko . Jako razočarana kakva seljaci i nekulturni ljudi...