LE CROBAG - Filiale 1.OG — Restaurant in Berlin

The customer service here is horrendous. I asked in quite clear German for something, and my response was being stared at as if there was something wrong with me. I said it once again, and this time the server decided to listen to me. When it was time to pay, I handed a banknote over. I'd already calculated the price, and so prepared the appropriate banknote beforehand. When he saw that I already had prepared the banknote before he was ready, he once again looked at me as if there was something wrong. Giving him the (very loose) benefit of the doubt, I made the excuse that my German wasn't very good (it was perfectly acceptable), to which his response was "but of course" with a smirk. At least I bother learning and studying German. Show your customers the tiniest bit of respect! If you need something to eat, just go to Scoom, which is directly across...

I ordered some water and 2 muffins the muffins where clearly rotten and smelled bad i went back to the lady at the till to inform her about it. She was rude i asked for a refund she refused and said i should come back the next day because she is new she doesn't know the rules. Which was clearly a lie because it was not the first time i had to buy something there i am a regular i have been working nearby for the past 8 months i have seen her on shift many times. I would recommend them to improve their...

Poor service. When the server asked who was next in line, I indicated I was waiting. Despite clearly seeing me, she remained where she was and served two other customers who arrived after me. She informed a colleague who was clearly busy with other tasks to help me. I had to leave to catch my train before receiving any service. If you don't plan on serving the next person in line, don't ask...