First off, I really like Magiare. It's my favourite pizza in Berlin and I come here regularly. Also, I really don't like to give bad reviews (check my profile).
Unfortunately, this evening the service was a disaster. We arrived at 9pm and several of the things we tried to order were already out. I don't mind, because all the food at Magiare is great!
We ordered a Bufalla pizza and an Arancini. The waitress forgot our drinks and cutlery - no big deal. We waited for the pizza around 30 min when it became apparent that the waitress also forgot to put in our pizza into the system and asked us again what we ordered. Unfortunately by then the Bufalla cheese was also out. Instead of telling us, the staff presented us a Margarita pizza as a Bufalla pizza. I would have appreciated it if they would have just told us that there was a problem instead of trying to trick us. The cook/supervisor? apologized, recognized that it was in fact a Magarita, and said they would give us the pizza for free. Problem solved... or is it?
When we paid, the waitress charged us for the Magarita and said that instead the Arancini was for free. I am not sure if this was another attempt to trick us or just a final mess up. At that point, we just didn't want to make a scene and were too...
Read moreBest Italian Pizza in Berlin :) Worst Service in Berlin :) arrogant, badly organized, giving false information (multiple times, same for pick up,we waited 45min once for pizza pick up even though they said "its ready when you are here in 15min")
I admit that the pizza is very good. But who cares when you really feel that the stuff there does not care about customers? I can tell you at least 5 super bad stories from my friends and me, but we always ordered again,because the pizza is very good. But today marked DOOMS DAY. They confirmed delivery within 1hour. It took 3(!) hours, driving distance is 10minutes - not to mention that the pizza was cold... No proactive information, no apology (not even in words!!!)- nothing. When I complained I got the message "u can buy your pizza somewhere else, I am sorry but you will never find a pizza like this". Really? They even asked for delivery fee. Can you believe that?
Arrogant - feeling like the biggest super heroes in Berlin because they can do pizza. Nothing else to say.
Keep the pizza-...
Read morePizza is standard good for Berlins huge pizza competition. It's a little on the pricey side but you pay for the atmosphere as the place is in a corner of an indoor market hall where maybe 12 different food stalls are located.
We had to wait for 20 minutes but what can you do... The place was packed and the waiters were already on 150%. A packed place sometime speaks for itself.
When I crave for one of the best pizza I wouldn't come here, but only because you get similar quality for a lower price.
But don't get me wrong it's still a good pizza. I found the dough a little to unairy. I wished for more airpockets in the outer crust. But the product and the outcome is still good.
But do come here and spend the entire evening with some friends. Have a drink at one of the bars, some even with old and elegant leather sofas then hop over for a pizza and have a dessert at the Austrian stall next to it. Stroll around and be part of that cozy but bustling atmosphere.
I had...
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