Restaurant Floh — Restaurant in Berlin

I used to love this place, the setting is super cute, very traditional decor, with this large beer garden and outdoor seating which catches a lot of sun. It’s dog friendly and I often stop here after a long walk in Grunewald. During the last few visits, things changed and the service got super bad…

It’s slow, slow to order, slow to get your order and slow to take payment. If you ask how long things might take you get vague answers delivered with a lot of attitude. Today, I waited 35 mins for a plate of chips, it was not at all busy! The attitude of one bartender in particular is next level. In Berlin, bad service is kind of expected, but with her it’s truly the worst. You are ignored, for minutes, sometimes more. When you finally get attention, it’s like you’re really inconveniencing her. Today, I finally placed my order and politely let her know that we were sitting outside (it was a cold day, and most people were inside) my comment was first ignored, so I repeated myself and then received a shrug and an eye roll.

To top it off, they were today, and have also been in the past, super super weird about card payments - they say it’s possible from 10 euros, and then (this bartender again) rolls her eyes and gets all snippy when you try and pay with card. I had an experience in the past where she said the card reader is not working, and then, after 10 or so minutes of looking for an ATM, she presented us with a perfectly working card reader, with no explanation. As an establishment, you either take card, or you don’t - this weird guilt trip is fun for nobody.

I will never ever go here again - the atmosphere really stinks - it’s just stress for the...

Some friends and I were there last weekend and left pretty disappointed/even shocked: After 10-15min waiting, nobody would come to take our order, so that we had to go inside the bar. There we waited some more time to be attended, to the point that a waitress who had noticed us a while ago overtly refused to take our order and told the other waitress to do so. She was probably stressed, but we found it very rude. Then the second waitress who finally took the order (although only for two of us) said very loud that "people should order from the tables", obviously referring to the fact that we were breaking that unwritten rule. Other guests were coming to the bar as well, probably after waiting for too long, just like us... Hot chocolate was good, but definitely not worth this painful...

Landed there on Sunday for a quick bite, the place was not crowded. Ended up waiting for soup and curry wurst for more than 60 minutes. The waitress was extremely rude! I've beed living in Berlin for 7 years and this lady wins the rudest waitress of them all nomination. After 30 mins I asked her if they maybe forgotten about our orders, she became very agressive and impolite and started telling me that they first need to serve the big table and then they come to us. I have no problem waiting, but nobody warned us about the waiting times when we sat on the table and why do you need to be so rude? The currywurst was fine, soup...